Customer Service Representative Jobs in North Dakota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Spanish Customer Service Representative - Remote
- Bismarck, ND
- 1 day ago
- Bismarck, ND
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Bismarck, ND
- 1 day ago
- Bismarck, ND
- 1 day ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Benefits: Employee discounts Flexible schedule Free uniforms Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt...
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, North Dakota, Bismarck Jun 11, 2025 About the Team/Role The Customer Service Specialist...
Teller - Member Service Representative - Grand Forks AFB
- Grand Forks, ND
- 2 days ago
- Grand Forks, ND
- 2 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member...
Customer Service Representative, Specialized Services Bagster
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
Job Summary** The Specialized Services Customer Service Representative position receives and processes calls and/or e-mails from Bagster customers and serves as the point of contact for these customers...
Teller / Customer Service Representative 3.8 3.8 out of 5 stars Dickinson, ND Location Dickinson Job Description: Explore Your Future with Gate City Bank - Dickinson!...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816314 Location: Minot, North DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...
Remote WorkJob Segment: Customer Service Representative, Supply Chain, ERP, SAP, Customer Service, Operations, Technology...
Benefits: Employee discounts Flexible schedule Free uniforms Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt...
Senior Customer Service Representative - Corporate Filings
- Bismarck, ND
- 3 days ago
- Bismarck, ND
- 3 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
JOB DESCRIPTION: Customer Service Representative DEPARTMENT: Customer Service JOB SUMMARY: The CSR will provide exceptional customer service while conducting a variety of banking transactions using...
Bilingual in Spanish Customer Service Representative I
- Bismarck, ND
- 3 days ago
- Bismarck, ND
- 3 days ago
**Collaboration Opportunities:** + Customer Service Representatives (CSRs) will be working with and providing support to health plan members, providers and/or their representatives....
Remote WorkCustomer Service Quality Assurance Specialist III - Quality Assurance Analyst - Journeyman
- Bismarck, ND
- 3 days ago
- Bismarck, ND
- 3 days ago
Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Dakota
Highest Education Level
Customer Service Representatives in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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