Customer Service Representative Jobs in North Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 100 Jobs

Teller / Customer Service Representative - Fargo Southpointe - Full-Time

  • Gatecitybank
  • Fargo, ND
  • 10 hours ago
  • Fargo, ND
  • 10 hours ago

Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Southpointe Office....

In Person Full Time

Customer Service Representative

  • U-Haul
  • Grand Forks, ND
  • 1 day ago
  • Grand Forks, ND
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Representative - Remote

  • Teleperformance US
  • Mountain, ND
  • 1 day ago
  • Mountain, ND
  • 1 day ago

Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....

Remote

Customer Service Advisor

  • Valvoline Inc.
  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...

In Person

Overnight Customer Service Representative

  • Planet Fitness
  • Bismarck, ND
  • 2 days ago
  • Bismarck, ND
  • 2 days ago

Job DetailsJob Location: Bismarck BIS - Bismarck, ND 58503Position Type: Full-Time/Part-TimeJob Shift: Night ShiftJob Category: Customer ServiceJob Summary Responsible for new member sales and a...

In Person

Lead, Customer Service

  • SpartanNash Associates, LLC
  • Bismarck, ND
  • 2 days ago
  • Bismarck, ND
  • 2 days ago

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...

In Person

Customer Service Assistant II

  • University of North Dakota
  • Grand Forks, ND
  • 3 days ago
  • Grand Forks, ND
  • 3 days ago

Salary/Position Classification $43,000 annual, Non-Exempt (Eligible for overtime) 40 hours per week This position will work onsite the Grand Forks, ND campus. Purpose of Position This position is...

In Person

Lead, Customer Service

  • SpartanNash
  • Bismarck, ND
  • 4 days ago
  • Bismarck, ND
  • 4 days ago

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...

In Person

Customer Service Representative

  • Cognizant
  • Bismarck, ND
  • 4 days ago
  • Bismarck, ND
  • 4 days ago

Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills : Strong verbal and written communication skills and...

In Person

Teller / Customer Service Representative - Williston - Full Time

  • Gate City Bank
  • Williston, ND
  • 4 days ago
  • Williston, ND
  • 4 days ago

Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....

In Person Full Time

HVAC Customer Service Counter Sales

  • Daikin Industries
  • Minot, ND
  • 5 days ago
  • Minot, ND
  • 5 days ago

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and...

In Person

Customer Service

  • KFC
  • Williston, ND
  • 5 days ago
  • Williston, ND
  • 5 days ago

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the...

In Person

Teller / Customer Service Representative - Williston - Full Time

  • Gatecitybank
  • Williston, ND
  • 6 days ago
  • Williston, ND
  • 6 days ago

Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....

In Person Full Time

Customer Service Representative

  • Marmon Holdings
  • Grand Forks, ND
  • 6 days ago
  • Grand Forks, ND
  • 6 days ago

Join MicroAire as a Customer Service Representative and play a critical role in ensuring a seamless customer experience from order to deliveryand beyond....

In Person

Customer Service Specialist

  • Sherwin Williams
  • Dickinson, ND
  • 7 days ago
  • Dickinson, ND
  • 7 days ago

The individual selected for this role will be expected to work at Store #703072, located at: 2346 Sims Street, Dickinson, ND 58601. This is a Part-Time Role with Pay Starting at $17.02 Hourly....

In Person

Demographic Data for North Dakota

Moving to North Dakota? Find some basic demographic data about North Dakota below.


Local
National
778,443
24,502

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in North Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in North Dakota offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in North Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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