Customer Service Representative Jobs in North Dakota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Remote
- Teleperformance US
- Mountain, ND
- 1 day ago
- Mountain, ND
- 1 day ago
Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
RemoteWe are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Care Representative - Remote
- Teleperformance US
- Mountain, ND
- 13 days ago
- Mountain, ND
- 13 days ago
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
RemoteRemote --- Automotive Customer Service Representative
- Teleperformance US
- Mountain, ND
- 15 days ago
- Mountain, ND
- 15 days ago
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
RemoteRemote --- Automotive Customer Service Representative-Bilingual (Spanish)
- Teleperformance US
- Mountain, ND
- 15 days ago
- Mountain, ND
- 15 days ago
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- ND
- 18 days ago
- ND
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteWork at Home Customer Service Agent (Full-Time & Part-Time) (ND)
- MCI Careers
- ND
- 18 days ago
- ND
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeCustomer Service and Sales Representative - Bilinguals (Spanish) - Work from Home
- Teleperformance US
- Mountain, ND
- 19 days ago
- Mountain, ND
- 19 days ago
Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteWe are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team....
RemoteSupport Specialist - Customer Care & Billing (Broadband)
- Nisc
- Mandan, ND
- 28 days ago
- Mandan, ND
- 28 days ago
This position reports to the Mandan, North Dakota, office. Candidates need to be local to the Bismarck/Mandan area and able to work on-site during the week. A hybrid office/work-from-home schedule...
RemoteHealthcare Customer Service Representative - Remote
- Teleperformance US
- Mountain, ND
- 30+ days ago
- Mountain, ND
- 30+ days ago
Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
RemoteRemote --- Customer Service Representative
- Teleperformance
- Mountain, ND
- 30+ days ago
- Mountain, ND
- 30+ days ago
Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
RemoteDemographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in North Dakota
Highest Education Level
Customer Service Representatives in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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