Customer Service Representative Jobs in North Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 118 Jobs

Customer Service Associate Job Fargo, ND

  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1345...

Customer Service Representative

  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

Customer Service Representative Gate City Bank - 3.8 Fargo, ND Job Details Full-time $17.50 - $18.50 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement...

Customer Service Rep(01872) - 119 East Century Avenue

  • Bismarck, ND
  • 1 day ago
  • Bismarck, ND
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(01871) - 1100 East Main Street

  • Mandan, ND
  • 1 day ago
  • Mandan, ND
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate Job

  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 1345...

CPC Customer Service Support

  • Bismarck, ND
  • 2 days ago
  • Bismarck, ND
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

All about us You likely know us as an insurance company, but that's just a portion of what we do! Hundreds of thousands of North Dakotans trust us to provide them with personalized service and...

Remote Work

Customer Service Representative

  • Fargo, ND
  • 3 days ago
  • Fargo, ND
  • 3 days ago

Location Fargo South University Job Description: Join the Gate City Bank Team at Fargo South University! Are you ready to make a difference in the financial lives of others while growing your...

Distribution Customer Service Representative

  • Fargo, ND
  • 3 days ago
  • Fargo, ND
  • 3 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Representative

  • Bismarck, ND
  • 4 days ago
  • Bismarck, ND
  • 4 days ago

Customer Service Representative -Bismarck, ND Customer Service Representative Bismarck, ND This position is for Midwest Motor Express (MME), a sister company of AAA Cooper Transportation (ACT)....

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Bismarck, ND
  • 5 days ago
  • Bismarck, ND
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Receptionist/Customer Service Representative

  • Dickinson, ND
  • 5 days ago
  • Dickinson, ND
  • 5 days ago

Service Representative in our Dickinson branch....

Customer Service Representatives

  • Fargo, ND
  • 5 days ago
  • Fargo, ND
  • 5 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816311 Location: Fargo, North DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...

Remote Work

Customer Service Rep - CUSTO005932-00001

  • Rugby, ND
  • 9 days ago
  • Rugby, ND
  • 9 days ago

Rugby Manufacturing is looking for a Customer Service Representative for our Sales Department....

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Bismarck, ND
  • 9 days ago
  • Bismarck, ND
  • 9 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Demographic Data for North Dakota

Moving to North Dakota? Find some basic demographic data about North Dakota below.


Local
National
778,443
24,502

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in North Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in North Dakota offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in North Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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