Customer Service Representative Jobs in North Dakota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller / Customer Service Representative - Fargo Southpointe - Full-Time
- Gatecitybank
- Fargo, ND
- 10 hours ago
- Fargo, ND
- 10 hours ago
Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Southpointe Office....
In Person Full TimeU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative - Remote
- Teleperformance US
- Mountain, ND
- 1 day ago
- Mountain, ND
- 1 day ago
Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
RemoteGeared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
In PersonOvernight Customer Service Representative
- Planet Fitness
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
Job DetailsJob Location: Bismarck BIS - Bismarck, ND 58503Position Type: Full-Time/Part-TimeJob Shift: Night ShiftJob Category: Customer ServiceJob Summary Responsible for new member sales and a...
In PersonAs a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In Person- University of North Dakota
- Grand Forks, ND
- 3 days ago
- Grand Forks, ND
- 3 days ago
Salary/Position Classification $43,000 annual, Non-Exempt (Eligible for overtime) 40 hours per week This position will work onsite the Grand Forks, ND campus. Purpose of Position This position is...
In PersonAs a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In PersonExperience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills : Strong verbal and written communication skills and...
In PersonTeller / Customer Service Representative - Williston - Full Time
- Gate City Bank
- Williston, ND
- 4 days ago
- Williston, ND
- 4 days ago
Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....
In Person Full TimeCOME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and...
In PersonKFC Team Member (Customer Service) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the...
In PersonTeller / Customer Service Representative - Williston - Full Time
- Gatecitybank
- Williston, ND
- 6 days ago
- Williston, ND
- 6 days ago
Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....
In Person Full TimeCustomer Service Representative
- Marmon Holdings
- Grand Forks, ND
- 6 days ago
- Grand Forks, ND
- 6 days ago
Join MicroAire as a Customer Service Representative and play a critical role in ensuring a seamless customer experience from order to deliveryand beyond....
In PersonThe individual selected for this role will be expected to work at Store #703072, located at: 2346 Sims Street, Dickinson, ND 58601. This is a Part-Time Role with Pay Starting at $17.02 Hourly....
In PersonDemographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in North Dakota
Highest Education Level
Customer Service Representatives in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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