Customer Service Representative Jobs in North Dakota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support...
Store - GRAND FORKS, NDDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Attendant Full Time Former military / law enforcement encouraged to apply!! Location: Williston, ND Rate: $20.00/HR At Securitas, on-site Security Officers are the foundation of...
Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
Remote WorkPre-Licensed Customer Service Representative - Remote
- Mountain, ND
- 2 days ago
- Mountain, ND
- 2 days ago
Center experience, preferred Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Work from Home Requirements...
Remote WorkFantastic opportunity with a local financial company looking to add a Teller to their team! This position includes teller duties, as well as administrative work, and also being the face of the...
Post Customer Service Representative Job Category: Tellers Requisition Number: CUSTO001697 Posting Details Posted: March 21, 2025 Full-Time Locations Grand Forks, ND 58201, USA Job Details Description...
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- West Fargo, ND
- 4 days ago
- West Fargo, ND
- 4 days ago
Location West Fargo Veteran's Boulevard Job Description: Join the Gate City Bank Team at West Fargo Veterans Boulevard! Are you ready to make a difference in the financial lives of others while...
Customer Service Representative - Part-Time (20-29 hrs/wk)
- Williston, ND
- 4 days ago
- Williston, ND
- 4 days ago
Location Williston Cashwise Job Description: Explore Your Future with Gate City Bank Williston Cashwise! Are you passionate about delivering exceptional customer service and excited about making a...
Customer Service Sales Expert - Remote - Evenings & Overnights
- Mountain, ND
- 4 days ago
- Mountain, ND
- 4 days ago
Overview About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their...
Remote WorkLooking for great flexibility and work life balance? Look no further! We love what we do and it shows. Award-winning service, uncompromising safety, and delivering a truly "WOW" experience is a...
Overview About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their...
Remote WorkBenefits: Flexible schedule Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for...
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in North Dakota
Highest Education Level
Customer Service Representatives in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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