Customer Service Representative Jobs in North Dakota
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Representative / Billing Clerk - Dore, ND
- Williston, ND
- 13 hours ago
- Williston, ND
- 13 hours ago
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these...
Bilingual (Spanish) - Healthcare Customer Service Representative - Remote
- Mountain, ND
- 18 hours ago
- Mountain, ND
- 18 hours ago
Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
Remote WorkTeller / Customer Service Representative - Full-Time
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
Location Bismarck Downtown Job Description: Explore Your Future with Gate City Bank Bismarck Downtown! Are you passionate about delivering exceptional customer service and excited about making a...
Teller / Customer Service Representative - Part Time (15-19 hrs/wk)
- Grand Forks, ND
- 3 days ago
- Grand Forks, ND
- 3 days ago
Location Grand Forks Downtown Job Description: Join the Gate City Bank Team in Grand Forks Downtown! Are you ready to make a difference in the financial lives of others while growing your career?...
Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns....
Remote WorkJOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Bismarck, ND TEST CENTER ADDRESS: 4503 Coleman St #207 What...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Lead Customer Service Representative, Full or Part Time
- Grand Forks, ND
- 5 days ago
- Grand Forks, ND
- 5 days ago
Columbia Road, Grand Forks, North Dakota 58201 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
The CustomerExperience Representative assists customers in determining and obtaining theirvoice, video, security and broadband needs. The CXR promotes and sells products and services offered by...
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Store - GRAND FORKS, ND Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)
- Minot, ND
- 6 days ago
- Minot, ND
- 6 days ago
Location Minot Downtown Job Description: Explore Your Future with Gate City Bank Minot Downtown! Are you passionate about delivering exceptional customer service and excited about making a...
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Dakota
Highest Education Level
Customer Service Representatives in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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