Customer Service Representative Jobs in Williston, ND

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

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Teller / Customer Service Representative - Williston - Full Time

  • Gate City Bank
  • Williston, ND
  • 4 days ago
  • Williston, ND
  • 4 days ago

Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....

In Person Full Time

Customer Service

  • KFC
  • Williston, ND
  • 5 days ago
  • Williston, ND
  • 5 days ago

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the...

In Person

Teller / Customer Service Representative - Williston - Full Time

  • Gatecitybank
  • Williston, ND
  • 6 days ago
  • Williston, ND
  • 6 days ago

Pay: $20.25-$21.25 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Williston Office....

In Person Full Time

Customer Service Attendant - Weekly Pay

  • Securitas
  • Williston, ND
  • 30+ days ago
  • Williston, ND
  • 30+ days ago

Customer Service Attendant - Full Time Primary Location: Williston, ND Wage: $20.75/HR Securitas Security Services is the world leader in private security employing over 350,000 Security Officers...

In Person

Airport Customer Service Agent - XWA (PT)

  • Unifi Aviation, LLC
  • Williston, ND
  • 45+ days ago
  • Williston, ND
  • 45+ days ago

General information Job Title Airport Customer Service Agent - XWA (PT) Date Monday, March 30, 2026 Entity Unifi Aviation, LLC State North Dakota City Williston Base Pay Rate: $ 18.00 Full/Part...

In Person

Customer Experience Representative - Williston International Airport

  • Enterprise Rent-A-Car
  • Williston, ND
  • 45+ days ago
  • Williston, ND
  • 45+ days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person

Customer Service Representative

  • U-Haul
  • Williston, ND
  • 60+ days ago
  • Williston, ND
  • 60+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

In Person

Customer Service

  • Pizza Hut
  • Williston, ND
  • 90+ days ago
  • Williston, ND
  • 90+ days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

In Person

Demographic Data for Williston, ND

Moving to Williston, ND? Find some basic demographic data about Williston, ND below.


Local
National
34,921
1,373
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Williston, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Williston, ND offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Williston, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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