Customer Service Representative Jobs in West Fargo, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Fargo, ND (6 miles from West Fargo, ND)
- 3 hours ago
- Fargo, ND (6 miles from West Fargo, ND)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Store Customer Service Specialist
- Moorhead, MN (11 miles from West Fargo, ND)
- 4 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Moorhead, MN (11 miles from West Fargo, ND)
- 5 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate Job Fargo, ND
- Fargo, ND (6 miles from West Fargo, ND)
- 7 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 7 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1345...
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 7 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 7 days ago
Customer Service Representative Gate City Bank - 3.8 Fargo, ND Job Details Full-time $17.50 - $18.50 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Moorhead, MN (11 miles from West Fargo, ND)
- 8 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 8 days ago
Location Moorhead Hornbacher's Job Description: Join the Gate City Bank Team in Moorhead Hornbachers! Are you ready to make a difference in the financial lives of others while growing your career?...
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
Location Fargo South University Job Description: Join the Gate City Bank Team at Fargo South University! Are you ready to make a difference in the financial lives of others while growing your...
Distribution Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Moorhead, MN (11 miles from West Fargo, ND)
- 11 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 11 days ago
Location Moorhead Hornbacher's Job Description: Join the Gate City Bank Team in Moorhead Hornbachers! Are you ready to make a difference in the financial lives of others while growing your career?...
Customer Service Representatives
- Fargo, ND (6 miles from West Fargo, ND)
- 11 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 11 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816311 Location: Fargo, North DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...
Remote WorkCustomer Service Representative Nights and Weekend
- Fargo, ND (6 miles from West Fargo, ND)
- 18 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 18 days ago
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
- Fargo, ND (6 miles from West Fargo, ND)
- 26 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 26 days ago
Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...
Retail Customer Service Cashier
- Fargo, ND (6 miles from West Fargo, ND)
- 27 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 27 days ago
Req ID:** 459279 **Address:** 3220 39th St S. Fargo, ND, 58104 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 30+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 30+ days ago
Major Purpose Provides information/solutions as frontline support to channel partners/customers/Company personnel on basic product related inquiries on policies, issues and concerns to optimize...
Customer Support Representative III - Customer Support
- West Fargo, ND
- 30+ days ago
- West Fargo, ND
- 30+ days ago
Service Representative - Harvest Profit Specific Position Requirements: ** Visa sponsorship is not available, now or in the near future, for this position** 100% onsite position Hours are Mon-Fri,...
Demographic Data for West Fargo, ND
Moving to West Fargo, ND? Find some basic demographic data about West Fargo, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Fargo, ND
Highest Education Level
Customer Service Representatives in West Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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