Customer Service Representative Jobs in Sterling, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overnight Customer Service Representative
- Planet Fitness
- Bismarck, ND (18 miles from Sterling, ND)
- 2 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 2 days ago
Job DetailsJob Location: Bismarck BIS - Bismarck, ND 58503Position Type: Full-Time/Part-TimeJob Shift: Night ShiftJob Category: Customer ServiceJob Summary Responsible for new member sales and a...
In Person- SpartanNash Associates, LLC
- Bismarck, ND (18 miles from Sterling, ND)
- 2 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 2 days ago
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In Person- SpartanNash
- Bismarck, ND (18 miles from Sterling, ND)
- 4 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 4 days ago
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In PersonCustomer Service Representative
- Cognizant
- Bismarck, ND (18 miles from Sterling, ND)
- 4 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 4 days ago
Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills : Strong verbal and written communication skills and...
In PersonTeller / Customer Service Representative - Bismarck Downtown - Full-Time
- Gatecitybank
- Bismarck, ND (18 miles from Sterling, ND)
- 7 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 7 days ago
) Pay: $18-$19 per hour Work Location Type: In-Office Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Bismarck Downtown office....
In Person Full TimeEarly Morning Customer Service Rep 2AM - 10AM
- Planet Fitness
- Bismarck, ND (18 miles from Sterling, ND)
- 8 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 8 days ago
Job DetailsJob Location: Bismarck BIS - Bismarck, ND 58503Position Type: Full-Time/Part-TimeJob Category: Customer ServiceJob Summary Responsible for new member sales and creating a positive...
In PersonEarly Morning Customer Service Representative 2am-10am
- Planet Fitness
- Bismarck, ND (18 miles from Sterling, ND)
- 16 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 16 days ago
Benefits: Flexible schedule Free food & snacks Free uniforms Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt...
In Person- KFC
- Bismarck, ND (18 miles from Sterling, ND)
- 16 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 16 days ago
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonSeasonal Customer Service Attendant - Weekly Pay
- Securitas
- Bismarck, ND (18 miles from Sterling, ND)
- 21 days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 21 days ago
Seasonal Customer Service Attendant - Part Time Primary Location: Bismarck, ND Wage: $20.75/HR Securitas Security Services is the world leader in private security employing over 350,000 Security...
In Person TemporaryBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Scheels
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
In PersonTeller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Gate City Bank
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
Location Bismarck Gateway Job Description: Explore Your Future with Gate City Bank - Bismarck Gateway! Are you passionate about delivering exceptional customer service and excited about making a...
In Person Part TimeCustomer Service Rep(01872) - 119 East Century Avenue
- Domino's Pizza
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Representative
- U-Haul
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative
- Dacotah Banks
- Bismarck, ND (18 miles from Sterling, ND)
- 45+ days ago
- Bismarck, ND (18 miles from Sterling, ND)
- 45+ days ago
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
In PersonDemographic Data for Sterling, ND
Moving to Sterling, ND? Find some basic demographic data about Sterling, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sterling, ND
Highest Education Level
Customer Service Representatives in Sterling, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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