Customer Service Representative Jobs in Fargo, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller / Customer Service Representative - Fargo Southpointe - Full-Time
- Gatecitybank
- Fargo, ND
- 16 hours ago
- Fargo, ND
- 16 hours ago
Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Southpointe Office....
In Person Full TimeGeared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
In PersonCustomer Service Engineer - Reno, NV#26-00157 Fargo, ND Onsite Contract Job Description Duties Include: Performing installation, configuration, maintenance, testing, and troubleshooting tasks in...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- West Fargo, ND (6 miles from Fargo, ND)
- 13 days ago
- West Fargo, ND (6 miles from Fargo, ND)
- 13 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #703206, located at: 1242 14th Ave E, West Fargo, ND 58078. This is a Full-Time Role with...
In PersonCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Fargo, ND
- 14 days ago
- Fargo, ND
- 14 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Attendant - Part Time Primary Location: Fargo, ND Wage: $20.75/HR Securitas Security Services is the world leader in private security employing over 350,000 Security Officers and...
In PersonJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
In Person- KFC
- Moorhead, MN (8 miles from Fargo, ND)
- 17 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 17 days ago
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Fargo, ND
- 23 days ago
- Fargo, ND
- 23 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #703206, located at: 1242 14th Ave E, West Fargo, ND 58078. This is a Full-Time Role with...
In PersonStore Customer Service Specialist
- Sherwin-Williams
- Moorhead, MN (8 miles from Fargo, ND)
- 28 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 28 days ago
The individual selected for this role will be expected to work at Store #721159, located at: 990 US Highway 10, Detroit Lakes, MN 56501. This is a new store Scheduled to open on/about 15 June...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Moorhead, MN (8 miles from Fargo, ND)
- 28 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 28 days ago
The individual selected for this role will be expected to work at Store #721159, located at: 990 US Highway 10, Detroit Lakes, MN 56501. This is a new store Scheduled to open on/about 15 June...
In PersonCustomer Service Representative
- U-Haul
- Dilworth, MN (6 miles from Fargo, ND)
- 30+ days ago
- Dilworth, MN (6 miles from Fargo, ND)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonPart-Time Store Delivery Driver/ Customer Service
- Automotive Parts Headquarters
- Fargo, ND
- 30+ days ago
- Fargo, ND
- 30+ days ago
As a Store Delivery Driver & Customer Service Representative, you’ll ensure timely and accurate delivery of automotive parts and products while supporting daily store operations....
In Person Part TimeCustomer Service Rep(01859) - 1531C University Drive
- Domino's
- Fargo, ND
- 30+ days ago
- Fargo, ND
- 30+ days ago
Company DescriptionYour local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....
In PersonJob Description Bilingual Spanish Contact Center Representative Job Description: The Bilingual Contact Center Representative for the client's program is an entry-level position responsible for...
In PersonDemographic Data for Fargo, ND
Moving to Fargo, ND? Find some basic demographic data about Fargo, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fargo, ND
Highest Education Level
Customer Service Representatives in Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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