Customer Service Representative Jobs in Fargo, ND

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

Customer Service Representative

  • Dilworth, MN (6 miles from Fargo, ND)
  • 1 day ago
  • Dilworth, MN (6 miles from Fargo, ND)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate II

  • Dilworth, MN (6 miles from Fargo, ND)
  • 3 days ago
  • Dilworth, MN (6 miles from Fargo, ND)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Savers / Value Village Careers - Customer Service Associate

  • Fargo, ND
  • 4 days ago
  • Fargo, ND
  • 4 days ago

Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for...

Location Fargo Hornbacher's Osgood Job Description: Explore Your Future with Gate City Bank Fargo Hornbachers Osgood! Are you passionate about delivering exceptional customer service and excited...

Customer Service Associate I

  • West Fargo, ND (6 miles from Fargo, ND)
  • 6 days ago
  • West Fargo, ND (6 miles from Fargo, ND)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Temporary Customer Service Representative

  • Fargo, ND
  • 7 days ago
  • Fargo, ND
  • 7 days ago

Spherion Staffing is looking to fill a temporary Customer Service Representative role....

Customer Service Associate I

  • Dilworth, MN (6 miles from Fargo, ND)
  • 7 days ago
  • Dilworth, MN (6 miles from Fargo, ND)
  • 7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Rep(01862) - 1380 9th St E

  • West Fargo, ND (6 miles from Fargo, ND)
  • 7 days ago
  • West Fargo, ND (6 miles from Fargo, ND)
  • 7 days ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Customer Service Rep(07378) - 1530 1st ave N

  • Moorhead, MN (8 miles from Fargo, ND)
  • 7 days ago
  • Moorhead, MN (8 miles from Fargo, ND)
  • 7 days ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Customer Service Rep(01861) - 1700 32nd Ave S

  • Fargo, ND
  • 7 days ago
  • Fargo, ND
  • 7 days ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Customer Service Rep(01860) - 1109 19th Ave N

  • Fargo, ND
  • 7 days ago
  • Fargo, ND
  • 7 days ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Healthcare Customer Service Representative - Remote

  • West Fargo, ND (6 miles from Fargo, ND)
  • 10 days ago
  • West Fargo, ND (6 miles from Fargo, ND)
  • 10 days ago

Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...

Remote Work

Customer Service Representative - Automation

  • Fargo, ND
  • 12 days ago
  • Fargo, ND
  • 12 days ago

Customer Service Representative - Automation Border States Electric - 3.3 Fargo, ND Job Details 23 hours ago Qualifications Microsoft PowerPoint Microsoft Word Microsoft Excel Sales Customer service...

Sports Center Customer Service Representative

  • Fargo, ND
  • 12 days ago
  • Fargo, ND
  • 12 days ago

The Customer Service Representative will provide a sunny smile to greet guests visiting the Fargo Parks Sports Center....

Demographic Data for Fargo, ND

Moving to Fargo, ND? Find some basic demographic data about Fargo, ND below.


Local
National
128,195
4,388
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fargo, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fargo, ND offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fargo, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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