Customer Service Representative Jobs in Fargo, ND

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Associate Job Fargo, ND

  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1345...

Customer Service Representative

  • Fargo, ND
  • 2 days ago
  • Fargo, ND
  • 2 days ago

Customer Service Representative Gate City Bank - 3.8 Fargo, ND Job Details Full-time $17.50 - $18.50 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement...

Customer Service Associate Job

  • Fargo, ND
  • 2 days ago
  • Fargo, ND
  • 2 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 1345...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Moorhead, MN (8 miles from Fargo, ND)
  • 2 days ago
  • Moorhead, MN (8 miles from Fargo, ND)
  • 2 days ago

Location Moorhead Hornbacher's Job Description: Join the Gate City Bank Team in Moorhead Hornbachers! Are you ready to make a difference in the financial lives of others while growing your career?...

All about us You likely know us as an insurance company, but that's just a portion of what we do! Hundreds of thousands of North Dakotans trust us to provide them with personalized service and...

Remote Work

Customer Service Representative

  • Fargo, ND
  • 3 days ago
  • Fargo, ND
  • 3 days ago

Location Fargo South University Job Description: Join the Gate City Bank Team at Fargo South University! Are you ready to make a difference in the financial lives of others while growing your...

Distribution Customer Service Representative

  • Fargo, ND
  • 4 days ago
  • Fargo, ND
  • 4 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Moorhead, MN (8 miles from Fargo, ND)
  • 5 days ago
  • Moorhead, MN (8 miles from Fargo, ND)
  • 5 days ago

Location Moorhead Hornbacher's Job Description: Join the Gate City Bank Team in Moorhead Hornbachers! Are you ready to make a difference in the financial lives of others while growing your career?...

Customer Service Representatives

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816311 Location: Fargo, North DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...

Remote Work

Customer Service Representative Nights and Weekend

  • Fargo, ND
  • 13 days ago
  • Fargo, ND
  • 13 days ago

Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...

Customer Service Representative

  • West Fargo, ND (6 miles from Fargo, ND)
  • 20 days ago
  • West Fargo, ND (6 miles from Fargo, ND)
  • 20 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Fargo, ND
  • 20 days ago
  • Fargo, ND
  • 20 days ago

Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...

Retail Customer Service Cashier

  • Fargo, ND
  • 21 days ago
  • Fargo, ND
  • 21 days ago

Req ID:** 459279 **Address:** 3220 39th St S. Fargo, ND, 58104 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...

Customer Service Representative

  • Fargo, ND
  • 25 days ago
  • Fargo, ND
  • 25 days ago

Major Purpose Provides information/solutions as frontline support to channel partners/customers/Company personnel on basic product related inquiries on policies, issues and concerns to optimize...

Customer Support Representative III - Customer Support

  • West Fargo, ND (6 miles from Fargo, ND)
  • 27 days ago
  • West Fargo, ND (6 miles from Fargo, ND)
  • 27 days ago

Service Representative - Harvest Profit Specific Position Requirements: ** Visa sponsorship is not available, now or in the near future, for this position** 100% onsite position Hours are Mon-Fri,...

Demographic Data for Fargo, ND

Moving to Fargo, ND? Find some basic demographic data about Fargo, ND below.


Local
National
128,195
4,388
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fargo, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fargo, ND offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fargo, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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