Customer Service Representative Jobs in Epping, ND

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Service Rep

  • Epping, ND
  • 1 day ago
  • Epping, ND
  • 1 day ago

We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....

Customer Service Representative / Billing Clerk - Dore, ND

  • Williston, ND (14 miles from Epping, ND)
  • 1 day ago
  • Williston, ND (14 miles from Epping, ND)
  • 1 day ago

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these...

CXR (Customer Experience Representative)

  • Ray, ND (8 miles from Epping, ND)
  • 5 days ago
  • Ray, ND (8 miles from Epping, ND)
  • 5 days ago

The CustomerExperience Representative assists customers in determining and obtaining theirvoice, video, security and broadband needs. The CXR promotes and sells products and services offered by...

Retail Customer Service Cashier

  • Williston, ND (14 miles from Epping, ND)
  • 11 days ago
  • Williston, ND (14 miles from Epping, ND)
  • 11 days ago

Req ID: 459281 Address: 13586 57th St NW Williston, ND, 58801 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Account Representative

  • Williston, ND (14 miles from Epping, ND)
  • 30+ days ago
  • Williston, ND (14 miles from Epping, ND)
  • 30+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago
  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

PT - Store Route Driver/ Customer Service

  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago
  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago

The Store Route Driver is responsible for pulling parts for, delivering parts to and picking up part from specific customers, other stores, and/or customer sites. The route driver is responsible...

Customer Service Advisor

  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago
  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago

$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000 your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits...

Customer Service Representative

  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago
  • Williston, ND (14 miles from Epping, ND)
  • 60+ days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Demographic Data for Epping, ND

Moving to Epping, ND? Find some basic demographic data about Epping, ND below.


Local
National
743
15
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Epping, ND

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Epping, ND offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Epping, ND
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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