Customer Service Representative Jobs in Zebulon, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Raleigh, NC (17 miles from Zebulon, NC)
- 11 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 11 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
HVAC Customer Service Representative / Dispatcher
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 hours ago
Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....
Customer Service Representative (Healthcare) - Remote
- Raleigh, NC (17 miles from Zebulon, NC)
- 9 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 9 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative (remote)
- Raleigh, NC (17 miles from Zebulon, NC)
- 9 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 9 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Associate - Temporary
- Raleigh, NC (17 miles from Zebulon, NC)
- 10 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (16 miles from Zebulon, NC)
- 1 day ago
- Clayton, NC (16 miles from Zebulon, NC)
- 1 day ago
The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (23 miles from Zebulon, NC)
- 1 day ago
- Smithfield, NC (23 miles from Zebulon, NC)
- 1 day ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...
Customer Service Rep(08947) - 8551 Hwy 56 West
- Louisburg, NC (19 miles from Zebulon, NC)
- 1 day ago
- Louisburg, NC (19 miles from Zebulon, NC)
- 1 day ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Customer Service Rep(04453) - 4412 Falls of Neuse Rd
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
Job Duties Uphold Dominos standards of grooming, uniform, and appearancePromote pizza products, specials, and promotionsReceive cross-training for preparing products and ingredients, closing and...
Part Time Customer Service Clerk
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Team Member (Cook/Customer Service)
- Clayton, NC (16 miles from Zebulon, NC)
- 4 days ago
- Clayton, NC (16 miles from Zebulon, NC)
- 4 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Customer Service Job...
Customer Account Representative
- Louisburg, NC (19 miles from Zebulon, NC)
- 5 days ago
- Louisburg, NC (19 miles from Zebulon, NC)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Zebulon, NC
Moving to Zebulon, NC? Find some basic demographic data about Zebulon, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Zebulon, NC
Highest Education Level
Customer Service Representatives in Zebulon, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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