Customer Service Representative Jobs in Winston Salem, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Earn Commissions Job Clemmons, NC
- Talentcare
- Clemmons, NC (12 miles from Winston Salem, NC)
- 13 hours ago
- Clemmons, NC (12 miles from Winston Salem, NC)
- 13 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people and making someones day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonFull Time Assistant Customer Service Manager DLT 306
- Harris Teeter
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full Time- City of High Point
- High Point, NC (16 miles from Winston Salem, NC)
- 1 day ago
- High Point, NC (16 miles from Winston Salem, NC)
- 1 day ago
The Customer Service Representative ensures accurate and timely handling of customer interactions in a fast-paced environment while maintaining professionalism, empathy, and efficiency....
In PersonService Advisor Customer Service Experience Required
- Hudson Automotive Group
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
$70k-$120k+ Yearly Earning Potential for Top Performers State of the art Facilities UVeye Full Vehicle Imager and Established BDC Support Greensboro Honda, a Hudson Automotive Company, is actively...
In PersonCustomer Service Representative
- ARROW EXTERMINATORS , Inc
- Winston Salem, NC
- 2 days ago
- Winston Salem, NC
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
In PersonCustomer Service Representative
- Circle K
- Winston Salem, NC (8 miles from Winston Salem, NC)
- 2 days ago
- Winston Salem, NC (8 miles from Winston Salem, NC)
- 2 days ago
Service Representative....
In Person- Penske Truck Leasing
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 days ago
Assist Customer Service Representatives with their duties, provide temporary coverage for account activity, and handle rescheduling of missed or late loads....
In PersonWholesale - Customer Service Advocate (CSA)
- EssilorLuxottica Group
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
Requisition ID: 930592 Store #: E00843 Ops - Customer Svc - Admin Grnsb Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...
In PersonCustomer Service Representative
- Ykkap America Inc
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
service representatives....
In Person- Taco Bell
- Archdale, NC (20 miles from Winston Salem, NC)
- 4 days ago
- Archdale, NC (20 miles from Winston Salem, NC)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Thomasville, NC (18 miles from Winston Salem, NC)
- 4 days ago
- Thomasville, NC (18 miles from Winston Salem, NC)
- 4 days ago
Store 2723955: 1115 Randolph St, Thomasville, North Carolina 27360 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeCommunity Solutions Customer Service Representative I
- Spectrum
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them...
In PersonCustomer Service Representative Spanish Bilingual Job Details Job Position: Customer Service Representative (Spanish Bilingual) Job Hours: 8-hour shift between 8:00 AM 8:00 PM (EST), MondayFriday....
In PersonFT Customer Service L- 02266eader
- Food Lion
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 503956 Address: USA-NC-Greensboro-3501 N Elm Street Store Code: Store 02266 Front End (5163574) Food Lion has been providing an easy,...
In PersonDemographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Winston Salem, NC
Highest Education Level
Customer Service Representatives in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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