Customer Service Representative Jobs in Winston Salem, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Associate (Greensboro, NC)
- Greensboro, NC (24 miles from Winston Salem, NC)
- moments ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- moments ago
Client Service Associate (Greensboro, NC) locations Greensboro, North Carolina - United States time type Full time posted on Posted Today time left to apply End Date: May 5, 2025 (3 days left to...
Customer Account Representative
- High Point, NC (16 miles from Winston Salem, NC)
- 3 hours ago
- High Point, NC (16 miles from Winston Salem, NC)
- 3 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(04459) - 2448 Lewisville Clemmons Rd.
- Clemmons, NC (12 miles from Winston Salem, NC)
- 3 hours ago
- Clemmons, NC (12 miles from Winston Salem, NC)
- 3 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
As our nationwide growth accelerates, our Customer Service team in Winston-Salem/Greensboro plays a key role in driving forward our mission of Bringing Happiness to Every Home by delivering a...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Receptionist and Customer Service Specialist
- Winston Salem, NC
- 1 day ago
- Winston Salem, NC
- 1 day ago
Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary The Receptionist and Customer Service Specialist...
Customer Service Rep(05548) - 900 W. Cooksey Dr. Suite E & F
- Thomasville, NC (18 miles from Winston Salem, NC)
- 1 day ago
- Thomasville, NC (18 miles from Winston Salem, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Rep(05538) - 12201 N. NC Hwy
- Winston Salem, NC
- 1 day ago
- Winston Salem, NC
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Representative II
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2300...
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Bilingual (English/Spanish) Customer Care Representative (Onsite)
- Winston Salem, NC
- 1 day ago
- Winston Salem, NC
- 1 day ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite....
Customer Service Representative (Loan Consultant I)
- High Point, NC (16 miles from Winston Salem, NC)
- 1 day ago
- High Point, NC (16 miles from Winston Salem, NC)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winston Salem, NC
Highest Education Level
Customer Service Representatives in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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