Customer Service Representative Jobs in Wingate, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mint Hill, NC (19 miles from Wingate, NC)
- 7 days ago
- Mint Hill, NC (19 miles from Wingate, NC)
- 7 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Retail Loss Prevention Customer Service Associate
- Indian Land, SC (23 miles from Wingate, NC)
- 2 hours ago
- Indian Land, SC (23 miles from Wingate, NC)
- 2 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Work From Home
- Lancaster, SC (20 miles from Wingate, NC)
- 11 hours ago
- Lancaster, SC (20 miles from Wingate, NC)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkClient Services Associate Project Manager
- Matthews, NC (16 miles from Wingate, NC)
- 1 day ago
- Matthews, NC (16 miles from Wingate, NC)
- 1 day ago
Client Services Associate Project Manager Our client is seeking a detail-oriented and client-focused Client Services Associate Project Manager to support and manage project delivery efforts across...
Remote WorkPart Time Customer Service Clerk
- Indian Trail, NC (14 miles from Wingate, NC)
- 1 day ago
- Indian Trail, NC (14 miles from Wingate, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Indian Trail, NC (14 miles from Wingate, NC)
- 2 days ago
- Indian Trail, NC (14 miles from Wingate, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Lancaster, SC (20 miles from Wingate, NC)
- 2 days ago
- Lancaster, SC (20 miles from Wingate, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
IF you are interested in making 100k + send me a text me at ... Looking to hire the right person for a full-time sales position. This is a career, not a job. I am looking to hire 1 or 2...
Customer Service Representative
- Waxhaw, NC (17 miles from Wingate, NC)
- 3 days ago
- Waxhaw, NC (17 miles from Wingate, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Full Time Assistant Customer Service Manager DLT
- Waxhaw, NC (17 miles from Wingate, NC)
- 3 days ago
- Waxhaw, NC (17 miles from Wingate, NC)
- 3 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative - Customer Service
- Monroe, NC (7 miles from Wingate, NC)
- 4 days ago
- Monroe, NC (7 miles from Wingate, NC)
- 4 days ago
GENERAL DEFINITION AND CONDITIONS OF WORK Performs intermediate work providing customer service to utility customers; does related work as required. Work is performed under the moderate...
- Indian Land, SC (23 miles from Wingate, NC)
- 5 days ago
- Indian Land, SC (23 miles from Wingate, NC)
- 5 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Showroom Sales / Customer Service
- Indian Land, SC (23 miles from Wingate, NC)
- 6 days ago
- Indian Land, SC (23 miles from Wingate, NC)
- 6 days ago
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (17 miles from Wingate, NC)
- 6 days ago
- Waxhaw, NC (17 miles from Wingate, NC)
- 6 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Matthews, NC (16 miles from Wingate, NC)
- 6 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 6 days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Wingate, NC
Moving to Wingate, NC? Find some basic demographic data about Wingate, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wingate, NC
Highest Education Level
Customer Service Representatives in Wingate, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »