Customer Service Representative Jobs in Wingate, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Matthews, NC (16 miles from Wingate, NC)
- 1 hour ago
- Matthews, NC (16 miles from Wingate, NC)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Customer Service
- Monroe, NC (7 miles from Wingate, NC)
- 4 hours ago
- Monroe, NC (7 miles from Wingate, NC)
- 4 hours ago
GENERAL DEFINITION AND CONDITIONS OF WORK Performs intermediate work providing customer service to utility customers; does related work as required. Work is performed under the moderate...
- Indian Land, SC (23 miles from Wingate, NC)
- 9 hours ago
- Indian Land, SC (23 miles from Wingate, NC)
- 9 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Showroom Sales / Customer Service
- Indian Land, SC (23 miles from Wingate, NC)
- 1 day ago
- Indian Land, SC (23 miles from Wingate, NC)
- 1 day ago
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (17 miles from Wingate, NC)
- 1 day ago
- Waxhaw, NC (17 miles from Wingate, NC)
- 1 day ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Matthews, NC (16 miles from Wingate, NC)
- 2 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 2 days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology
- Matthews, NC (16 miles from Wingate, NC)
- 2 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 2 days ago
We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....
Customer Service Representative
- Matthews, NC (16 miles from Wingate, NC)
- 5 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 5 days ago
Role Full-time Customer Service Representative Location Carolina Veterinary Specialists Matthews 4099 Campus Ridge Road, Matthews, NC, US Customer Service Representative Carolina Veterinary Specialists...
Lead Customer Service Associate Job
- Matthews, NC (16 miles from Wingate, NC)
- 5 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 5 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Branch Customer Service & Sales Representative - Matthews, NC
- Matthews, NC (16 miles from Wingate, NC)
- 6 days ago
- Matthews, NC (16 miles from Wingate, NC)
- 6 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I s or Branch Customer...
Automotive Customer Service Advisor
- Waxhaw, NC (17 miles from Wingate, NC)
- 11 days ago
- Waxhaw, NC (17 miles from Wingate, NC)
- 11 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Oakboro, NC (19 miles from Wingate, NC)
- 11 days ago
- Oakboro, NC (19 miles from Wingate, NC)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438756 Address: USA-NC-Oakboro-Nc Hwy 138 & Sr 1974 Store Code: Store 00735 Front End (7214507) Food Lion has been providing an easy,...
Lead Customer Service Representative
- Lancaster, SC (20 miles from Wingate, NC)
- 11 days ago
- Lancaster, SC (20 miles from Wingate, NC)
- 11 days ago
L, Lancaster, South Carolina 29720 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
- Indian Trail, NC (14 miles from Wingate, NC)
- 12 days ago
- Indian Trail, NC (14 miles from Wingate, NC)
- 12 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Retail Customer Service Associate
- Monroe, NC (9 miles from Wingate, NC)
- 12 days ago
- Monroe, NC (9 miles from Wingate, NC)
- 12 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Wingate, NC
Moving to Wingate, NC? Find some basic demographic data about Wingate, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wingate, NC
Highest Education Level
Customer Service Representatives in Wingate, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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