Customer Service Representative Jobs in Wilson, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Wesleyan Col, NC (21 miles from Wilson, NC)
- 2 days ago
- Wesleyan Col, NC (21 miles from Wilson, NC)
- 2 days ago
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member...
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Customer Service Driver/Warehouse
- Goldsboro, NC (23 miles from Wilson, NC)
- 9 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 9 days ago
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
Customer Service Representative - Collections
- Nashville, NC (24 miles from Wilson, NC)
- 10 days ago
- Nashville, NC (24 miles from Wilson, NC)
- 10 days ago
Customer Service Representative - Collections Salary $35,437.00 - $57,068.00 Annually Location Nashville, NC Job Type Full Time Job Number 2025-00044 Department Tax Opening Date 06/23/2025 Closing Date...
Customer Service Representative
- Goldsboro, NC (23 miles from Wilson, NC)
- 12 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 12 days ago
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
- Rocky Mount, NC (19 miles from Wilson, NC)
- 13 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 13 days ago
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
Customer Service Representative
- Rocky Mount, NC (19 miles from Wilson, NC)
- 16 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 16 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Team Member (Cook/Customer Service)
- Nashville, NC (24 miles from Wilson, NC)
- 21 days ago
- Nashville, NC (24 miles from Wilson, NC)
- 21 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative
- Rocky Mount, NC (19 miles from Wilson, NC)
- 24 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Rocky Mount, NC (19 miles from Wilson, NC)
- 25 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 25 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service Assistant (Senior Center)
- Rocky Mount, NC (19 miles from Wilson, NC)
- 28 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 28 days ago
CUSTOMER SERVICE ASSISTANT (SENIOR CENTER) 4.0 4.0 out of 5 stars 331 South Franklin Street, Rocky Mount, NC 27804 DESCRIPTION OF WORK This position is responsible for assisting in the operations...
Customer Service Representative (Loan Consultant I)
- Rocky Mount, NC (19 miles from Wilson, NC)
- 30+ days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
as a Customer Service Representative....
The hiring range for this position is $38,927.12 (minimum salary) to $53,608.58 (midpoint of range) dependent upon qualifications. The purpose of this position is to perform customer service...
Demographic Data for Wilson, NC
Moving to Wilson, NC? Find some basic demographic data about Wilson, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wilson, NC
Highest Education Level
Customer Service Representatives in Wilson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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