Customer Service Representative Jobs in Wilkesboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Elkin, NC (21 miles from Wilkesboro, NC)
- 4 days ago
- Elkin, NC (21 miles from Wilkesboro, NC)
- 4 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service/Inbound Sales Representative (On-Site)
- Taylorsville, NC (15 miles from Wilkesboro, NC)
- 8 days ago
- Taylorsville, NC (15 miles from Wilkesboro, NC)
- 8 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
- Statesville, NC (22 miles from Wilkesboro, NC)
- 8 days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 8 days ago
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
- Elkin, NC (21 miles from Wilkesboro, NC)
- 15 days ago
- Elkin, NC (21 miles from Wilkesboro, NC)
- 15 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Care Management (customer service) Specialized Associate
- Elkin, NC (21 miles from Wilkesboro, NC)
- 16 days ago
- Elkin, NC (21 miles from Wilkesboro, NC)
- 16 days ago
At Prism Medical Products, were not just offering jobswere building careers! As part of our dynamic team, youll be empowered to make a meaningful impact every day. Whether youre on the frontlines...
Customer Service Rep - N WILKESBORO, NC
- North Wilkesboro, NC (1 mile from Wilkesboro, NC)
- 25 days ago
- North Wilkesboro, NC (1 mile from Wilkesboro, NC)
- 25 days ago
Customer Service Rep - N WILKESBORO, NC Lincare Holdings United States, North Carolina, North Wilkesboro 530 West Park Circle (Show on map) Jun 06, 2025 This employee communicates with customers...
Customer Service - Self Storage Manager
- Statesville, NC (22 miles from Wilkesboro, NC)
- 26 days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 26 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Rep(08806) - 608 Turnersburg Highway
- Statesville, NC (22 miles from Wilkesboro, NC)
- 30+ days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 30+ days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Client Relations - Healthcare Customer Service (Phones)/Order Processing
- Elkin, NC (21 miles from Wilkesboro, NC)
- 45+ days ago
- Elkin, NC (21 miles from Wilkesboro, NC)
- 45+ days ago
At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...
What You Bring to the Team: High School Diploma or GED equivalent required, 2/4-year degree preferred Previous customer service and/or call center experience preferred Familiarity with northwestern...
Remote Work- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 222578 Address: USA-NC-Statesville-1737 Wilkesboro Rd Store Code: Store 01411 Front End (7223281) Food Lion has been providing an...
Customer Service Representative
- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
Store 2720158: 1803 Safreit Loop, Statesville, North Carolina 28625 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Elkin, NC (21 miles from Wilkesboro, NC)
- 45+ days ago
- Elkin, NC (21 miles from Wilkesboro, NC)
- 45+ days ago
Store 2701531: 985 Johnson Ridge Rd, Elkin, North Carolina 28621 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
- Statesville, NC (22 miles from Wilkesboro, NC)
- 45+ days ago
Service Representative....
- North Wilkesboro, NC (1 mile from Wilkesboro, NC)
- 45+ days ago
- North Wilkesboro, NC (1 mile from Wilkesboro, NC)
- 45+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Demographic Data for Wilkesboro, NC
Moving to Wilkesboro, NC? Find some basic demographic data about Wilkesboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wilkesboro, NC
Highest Education Level
Customer Service Representatives in Wilkesboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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