Customer Service Representative Jobs in Whitakers, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Scotland Neck, NC (20 miles from Whitakers, NC)
- 9 hours ago
- Scotland Neck, NC (20 miles from Whitakers, NC)
- 9 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 408436 Address: USA-NC-Scotland Neck-93 Food Lion Rd Store Code: Store 00479 Front End (7211109) Food Lion has been providing an...
Customer Service Team Member - Roanoke Rapids (NC0103)
- Roanoke Rapids, NC (21 miles from Whitakers, NC)
- 1 day ago
- Roanoke Rapids, NC (21 miles from Whitakers, NC)
- 1 day ago
Job Details Job Location : Roanoke Rapids, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service Rep(08947) - 8551 Hwy 56 West
- Louisburg, NC (24 miles from Whitakers, NC)
- 2 days ago
- Louisburg, NC (24 miles from Whitakers, NC)
- 2 days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Customer Account Representative
- Louisburg, NC (24 miles from Whitakers, NC)
- 5 days ago
- Louisburg, NC (24 miles from Whitakers, NC)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative - Collections
- Nashville, NC (13 miles from Whitakers, NC)
- 6 days ago
- Nashville, NC (13 miles from Whitakers, NC)
- 6 days ago
Customer Service Representative - Collections Salary $35,437.00 - $57,068.00 Annually Location Nashville, NC Job Type Full Time Job Number 2025-00044 Department Tax Opening Date 06/23/2025 Closing Date...
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 9 days ago
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 9 days ago
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
Customer Service Representative
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 12 days ago
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 12 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Louisburg, NC (24 miles from Whitakers, NC)
- 13 days ago
- Louisburg, NC (24 miles from Whitakers, NC)
- 13 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Team Member (Cook/Customer Service)
- Nashville, NC (13 miles from Whitakers, NC)
- 17 days ago
- Nashville, NC (13 miles from Whitakers, NC)
- 17 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Pharmacy Customer Service Associate
- Louisburg, NC (24 miles from Whitakers, NC)
- 19 days ago
- Louisburg, NC (24 miles from Whitakers, NC)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 20 days ago
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Louisburg, NC (24 miles from Whitakers, NC)
- 20 days ago
- Louisburg, NC (24 miles from Whitakers, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Assistant (Senior Center)
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 23 days ago
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 23 days ago
CUSTOMER SERVICE ASSISTANT (SENIOR CENTER) 4.0 4.0 out of 5 stars 331 South Franklin Street, Rocky Mount, NC 27804 DESCRIPTION OF WORK This position is responsible for assisting in the operations...
Customer Service Representative (Loan Consultant I)
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 28 days ago
- Rocky Mount, NC (12 miles from Whitakers, NC)
- 28 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Roanoke Rapids, NC (21 miles from Whitakers, NC)
- 30+ days ago
- Roanoke Rapids, NC (21 miles from Whitakers, NC)
- 30+ days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Demographic Data for Whitakers, NC
Moving to Whitakers, NC? Find some basic demographic data about Whitakers, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Whitakers, NC
Highest Education Level
Customer Service Representatives in Whitakers, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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