Customer Service Representative Jobs in West Jefferson, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mountain City, TN (21 miles from West Jefferson, NC)
- 5 days ago
- Mountain City, TN (21 miles from West Jefferson, NC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 423595 Address: USA-TN-Mountain City-2291 South Shady St. Store Code: Store 01493 Front End (7224963) Food Lion has been providing an...
Customer Service Associate - Temporary
- Mountain City, TN (21 miles from West Jefferson, NC)
- 6 days ago
- Mountain City, TN (21 miles from West Jefferson, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Delivery Driver
- Boone, NC (13 miles from West Jefferson, NC)
- 14 days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 14 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Delivery Driver
- Boone, NC (13 miles from West Jefferson, NC)
- 18 days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 18 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative
- Sparta, NC (19 miles from West Jefferson, NC)
- 19 days ago
- Sparta, NC (19 miles from West Jefferson, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep - N WILKESBORO, NC
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 19 days ago
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 19 days ago
Customer Service Rep - N WILKESBORO, NC Lincare Holdings United States, North Carolina, North Wilkesboro 530 West Park Circle (Show on map) Jun 06, 2025 This employee communicates with customers...
PT - Customer Care Representative
- Wilkesboro, NC (23 miles from West Jefferson, NC)
- 30+ days ago
- Wilkesboro, NC (23 miles from West Jefferson, NC)
- 30+ days ago
What You Bring to the Team: High School Diploma or GED equivalent required, 2/4-year degree preferred Previous customer service and/or call center experience preferred Familiarity with northwestern...
Remote WorkCustomer Service Rep(05549) - 702 A Blowing Rock Rd, Boone, NC 28607
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Lead Customer Service Representative
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
Store 2720141: 771 Blowing Rock Rd, Boone, North Carolina 28607 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Banner Elk, NC (23 miles from West Jefferson, NC)
- 45+ days ago
- Banner Elk, NC (23 miles from West Jefferson, NC)
- 45+ days ago
Store 2720250: 379 Shawneehaw Ave, Banner Elk, North Carolina 28604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 45+ days ago
Store 2720140: 1230 State Farm Rd, Boone, North Carolina 28607 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 45+ days ago
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 45+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Rep(04479) - 100 Sixth Street
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 60+ days ago
- North Wilkesboro, NC (22 miles from West Jefferson, NC)
- 60+ days ago
Company Description Job Description phone answering cleaning positive energy Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
Office of Arts Engagement Customer Service Team
- Boone, NC (13 miles from West Jefferson, NC)
- 60+ days ago
- Boone, NC (13 miles from West Jefferson, NC)
- 60+ days ago
Office of Arts Engagement Customer Service Team Below you will find the details for the position including any supplementary documentation and questions you should review before ing for the...
Customer Service Rep(08942) - 789 E. Main St
- Jefferson, NC (4 miles from West Jefferson, NC)
- 90+ days ago
- Jefferson, NC (4 miles from West Jefferson, NC)
- 90+ days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for West Jefferson, NC
Moving to West Jefferson, NC? Find some basic demographic data about West Jefferson, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Jefferson, NC
Highest Education Level
Customer Service Representatives in West Jefferson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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