Customer Service Representative Jobs in West End, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Laurel Hill, NC (24 miles from West End, NC)
- 10 hours ago
- Laurel Hill, NC (24 miles from West End, NC)
- 10 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08811) - 7082 Fayetteville Rd
- Raeford, NC (24 miles from West End, NC)
- 2 days ago
- Raeford, NC (24 miles from West End, NC)
- 2 days ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Pharmacy Customer Service Associate
- Aberdeen, NC (9 miles from West End, NC)
- 3 days ago
- Aberdeen, NC (9 miles from West End, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05563) - 145 West Plaza Dr unit F
- Seven Lakes, NC
- 11 days ago
- Seven Lakes, NC
- 11 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
- Aberdeen, NC (9 miles from West End, NC)
- 13 days ago
- Aberdeen, NC (9 miles from West End, NC)
- 13 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
- Aberdeen, NC (9 miles from West End, NC)
- 16 days ago
- Aberdeen, NC (9 miles from West End, NC)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438323 Address: USA-NC-Aberdeen-1832 N Sandhills Blvd Store Code: Store 00834 Front End (7215694) Food Lion has been providing an...
Manager of Patient Experience (Customer Service)
- Pinehurst, NC (5 miles from West End, NC)
- 19 days ago
- Pinehurst, NC (5 miles from West End, NC)
- 19 days ago
Position Summary The Manager of Performance & Patient Experience is responsible for leading the development, coordination, and execution of a world class patient experience, along with...
Customer Service Representative
- Raeford, NC (24 miles from West End, NC)
- 20 days ago
- Raeford, NC (24 miles from West End, NC)
- 20 days ago
Store 2723048: 9615 Fayetteville Rd, Raeford, North Carolina 28376 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Biscoe, NC (13 miles from West End, NC)
- 21 days ago
- Biscoe, NC (13 miles from West End, NC)
- 21 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Pinehurst, NC (5 miles from West End, NC)
- 23 days ago
- Pinehurst, NC (5 miles from West End, NC)
- 23 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Spanish Bilingual Customer Service Representative
- Robbins, NC (14 miles from West End, NC)
- 25 days ago
- Robbins, NC (14 miles from West End, NC)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Rep(08810) - 311 Harris Ave
- Raeford, NC (24 miles from West End, NC)
- 26 days ago
- Raeford, NC (24 miles from West End, NC)
- 26 days ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Lead Customer Service Representative, Full or Part Time
- Carthage, NC (8 miles from West End, NC)
- 30+ days ago
- Carthage, NC (8 miles from West End, NC)
- 30+ days ago
Store 2723842: 7249 US Hwy 15-501, Carthage, North Carolina 28327 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05596) - 13045 NC HWY 24-27
- Robbins, NC (14 miles from West End, NC)
- 45+ days ago
- Robbins, NC (14 miles from West End, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Rep(08970) - 327 W Main St
- Biscoe, NC (13 miles from West End, NC)
- 45+ days ago
- Biscoe, NC (13 miles from West End, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Demographic Data for West End, NC
Moving to West End, NC? Find some basic demographic data about West End, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in West End, NC
Highest Education Level
Customer Service Representatives in West End, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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