Customer Service Representative Jobs in Waynesville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sylva, NC (20 miles from Waynesville, NC)
- 14 hours ago
- Sylva, NC (20 miles from Waynesville, NC)
- 14 hours ago
Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity to engage directly with our community, where your exceptional customer service...
Customer Service Rep(07488) - 16 Cherokee Crossing
- Cherokee, NC (11 miles from Waynesville, NC)
- 1 day ago
- Cherokee, NC (11 miles from Waynesville, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
A full description of the positions duties and responsibilities is located on Haywood EMCs website at
Member Service Representative / Teller Monday - Friday Business Hours between 8AM - 6PM Starting Pay Range $18 - $19 DOE Job Overview : As a Member Service Representative, your primary...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Ride Attendant/Customer Service
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 22 days ago
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 22 days ago
Full Job Description: We are looking for ride attendants responsible for monitoring, repairing, and attending to the coaster, including boarding and securing passengers, stating rules, and...
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 22 days ago
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 22 days ago
Full Job Description: We are looking for cashiers to manage all transactions with customers accurately and efficiently. To be successful in this role, you should have previous experience in a...
Description Schedule: Friday - Monday 9am-6:30pm Do you want to join an organization that invests in you as a Customer Service Registrar? At Mission Hospital, you come first. HCA Healthcare has...
Customer Service Rep(08830) - 337 Walnut St
- Waynesville, NC
- 30+ days ago
- Waynesville, NC
- 30+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Representative - Patient Registration
- Sylva, NC (20 miles from Waynesville, NC)
- 30+ days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Represetantive
- Sylva, NC (20 miles from Waynesville, NC)
- 45+ days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Rep(07439) - 1336 E Main St
- Sylva, NC (20 miles from Waynesville, NC)
- 45+ days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 45+ days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Representative (CSR)- Commission
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
Overview: The Customer Service Representative (CSR) builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Customer Service/Cashiers/ Hospitality
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 90+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
Demographic Data for Waynesville, NC
Moving to Waynesville, NC? Find some basic demographic data about Waynesville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Waynesville, NC
Highest Education Level
Customer Service Representatives in Waynesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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