Customer Service Representative Jobs in Walnut Cove, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 9 hours ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 9 hours ago
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC (9 miles from Walnut Cove, NC)
- 9 hours ago
- Walkertown, NC (9 miles from Walnut Cove, NC)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 1 day ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 1 day ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Rep(04454) - 4890 Country Club Rd
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Representative - Fashion
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...
Customer Service Associate Job
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...
Customer Service Associate - Temporary
- Summerfield, NC (18 miles from Walnut Cove, NC)
- 5 days ago
- Summerfield, NC (18 miles from Walnut Cove, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Summerfield, NC (18 miles from Walnut Cove, NC)
- 7 days ago
- Summerfield, NC (18 miles from Walnut Cove, NC)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...
- Clemmons, NC (24 miles from Walnut Cove, NC)
- 7 days ago
- Clemmons, NC (24 miles from Walnut Cove, NC)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Walkertown (NC0112)
- Walkertown, NC (9 miles from Walnut Cove, NC)
- 7 days ago
- Walkertown, NC (9 miles from Walnut Cove, NC)
- 7 days ago
Job Details Job Location : Walkertown, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative (CSR)
- Mayodan, NC (14 miles from Walnut Cove, NC)
- 7 days ago
- Mayodan, NC (14 miles from Walnut Cove, NC)
- 7 days ago
The primary role of the Customer Logistics Coordinator is to interact with customers to address their concerns, answer their questions and assist them with their needs. This position is performed...
Overnight Customer Service Representative
- Colfax, NC (18 miles from Walnut Cove, NC)
- 7 days ago
- Colfax, NC (18 miles from Walnut Cove, NC)
- 7 days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Clemmons, NC (24 miles from Walnut Cove, NC)
- 11 days ago
- Clemmons, NC (24 miles from Walnut Cove, NC)
- 11 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- Mayodan, NC (14 miles from Walnut Cove, NC)
- 13 days ago
- Mayodan, NC (14 miles from Walnut Cove, NC)
- 13 days ago
If you are a current Ruger employee, please click here to apply internally. Job Description: Starting wage is based on experience and shift. In addition to a base wage, every associate is eligible...
Customer Service Representative
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 13 days ago
- Winston Salem, NC (14 miles from Walnut Cove, NC)
- 13 days ago
Role Overview: As a Remote Customer Service Representative, you will be the first point of contact for our customers, handling incoming calls with professionalism and efficiency....
Demographic Data for Walnut Cove, NC
Moving to Walnut Cove, NC? Find some basic demographic data about Walnut Cove, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Walnut Cove, NC
Highest Education Level
Customer Service Representatives in Walnut Cove, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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