Customer Service Representative Jobs in Walnut Cove, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Customer Service Attendant

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 9 hours ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 9 hours ago

Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...

Customer Service Rep(08960) - 4760 Walkertown Plaza Drive

  • Walkertown, NC (9 miles from Walnut Cove, NC)
  • 9 hours ago
  • Walkertown, NC (9 miles from Walnut Cove, NC)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 1 day ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 1 day ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Rep(04454) - 4890 Country Club Rd

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....

Customer Service Representative - Fashion

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago

SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...

Customer Service Associate Job

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 2 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...

Customer Service Associate - Temporary

  • Summerfield, NC (18 miles from Walnut Cove, NC)
  • 5 days ago
  • Summerfield, NC (18 miles from Walnut Cove, NC)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Summerfield, NC (18 miles from Walnut Cove, NC)
  • 7 days ago
  • Summerfield, NC (18 miles from Walnut Cove, NC)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...

Customer Service Associate

  • Clemmons, NC (24 miles from Walnut Cove, NC)
  • 7 days ago
  • Clemmons, NC (24 miles from Walnut Cove, NC)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member - Walkertown (NC0112)

  • Walkertown, NC (9 miles from Walnut Cove, NC)
  • 7 days ago
  • Walkertown, NC (9 miles from Walnut Cove, NC)
  • 7 days ago

Job Details Job Location : Walkertown, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Representative (CSR)

  • Mayodan, NC (14 miles from Walnut Cove, NC)
  • 7 days ago
  • Mayodan, NC (14 miles from Walnut Cove, NC)
  • 7 days ago

The primary role of the Customer Logistics Coordinator is to interact with customers to address their concerns, answer their questions and assist them with their needs. This position is performed...

Overnight Customer Service Representative

  • Colfax, NC (18 miles from Walnut Cove, NC)
  • 7 days ago
  • Colfax, NC (18 miles from Walnut Cove, NC)
  • 7 days ago

Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service

  • Clemmons, NC (24 miles from Walnut Cove, NC)
  • 11 days ago
  • Clemmons, NC (24 miles from Walnut Cove, NC)
  • 11 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Service Associate I

  • Mayodan, NC (14 miles from Walnut Cove, NC)
  • 13 days ago
  • Mayodan, NC (14 miles from Walnut Cove, NC)
  • 13 days ago

If you are a current Ruger employee, please click here to apply internally. Job Description: Starting wage is based on experience and shift. In addition to a base wage, every associate is eligible...

Customer Service Representative

  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 13 days ago
  • Winston Salem, NC (14 miles from Walnut Cove, NC)
  • 13 days ago

Role Overview: As a Remote Customer Service Representative, you will be the first point of contact for our customers, handling incoming calls with professionalism and efficiency....

Demographic Data for Walnut Cove, NC

Moving to Walnut Cove, NC? Find some basic demographic data about Walnut Cove, NC below.


Local
National
9,861
133
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Walnut Cove, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Walnut Cove, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Walnut Cove, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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