Customer Service Representative Jobs in Walkertown, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Greensboro, NC (23 miles from Walkertown, NC)
- 30+ days ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Associate
- Winston Salem, NC (4 miles from Walkertown, NC)
- 2 hours ago
- Winston Salem, NC (4 miles from Walkertown, NC)
- 2 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Greensboro, NC (23 miles from Walkertown, NC)
- 11 hours ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 11 hours ago
Job Details: Customer Care Representative Full details of the job. Vacancy NameCustomer Care Representative Vacancy NoVN329 DepartmentCustomer Service LocationGreensboro Employment TypeFull-Time...
Omnichannel - Customer Support Specialist (Benefits / Account Management)
- Greensboro, NC (23 miles from Walkertown, NC)
- 1 day ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 1 day ago
Role Details Type of Support: Phone, Email, Live Chats Contract Duration: Full-Time, Permanent Training Schedule: 9:00 AM - 6:00 PM EST | Monday to Friday | 90 Days Duration Work Schedule: To be...
Lead Customer Service Associate Job
- Winston Salem, NC (4 miles from Walkertown, NC)
- 1 day ago
- Winston Salem, NC (4 miles from Walkertown, NC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
- Advance, NC (22 miles from Walkertown, NC)
- 2 days ago
- Advance, NC (22 miles from Walkertown, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 425169 Address: USA-NC-Advance-Hwy 801 And 158 Store Code: Store 01359 Front End (7222228) Food Lion has been providing an easy,...
Customer Service Representative
- Greensboro, NC (23 miles from Walkertown, NC)
- 2 days ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Receptionist and Customer Service Specialist
- Winston Salem, NC (4 miles from Walkertown, NC)
- 3 days ago
- Winston Salem, NC (4 miles from Walkertown, NC)
- 3 days ago
Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary The Receptionist and Customer Service Specialist...
Insurance Client Service Specialist
- Greensboro, NC (23 miles from Walkertown, NC)
- 3 days ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 3 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Full Time Customer Service Clerk
- Winston Salem, NC (4 miles from Walkertown, NC)
- 4 days ago
- Winston Salem, NC (4 miles from Walkertown, NC)
- 4 days ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (18 miles from Walkertown, NC)
- 4 days ago
- High Point, NC (18 miles from Walkertown, NC)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08957) - 131 Commerce Dr Unit E
- Mayodan, NC (21 miles from Walkertown, NC)
- 4 days ago
- Mayodan, NC (21 miles from Walkertown, NC)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Greensboro, NC (23 miles from Walkertown, NC)
- 4 days ago
- Greensboro, NC (23 miles from Walkertown, NC)
- 4 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- High Point, NC (18 miles from Walkertown, NC)
- 4 days ago
- High Point, NC (18 miles from Walkertown, NC)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC
- 5 days ago
- Walkertown, NC
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Walkertown, NC
Moving to Walkertown, NC? Find some basic demographic data about Walkertown, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Walkertown, NC
Highest Education Level
Customer Service Representatives in Walkertown, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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