Customer Service Representative Jobs in Wake Forest, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Durham, NC (19 miles from Wake Forest, NC)
- 5 days ago
- Durham, NC (19 miles from Wake Forest, NC)
- 5 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Representative-10:00 AM - 6:30 PM
- Raleigh, NC (14 miles from Wake Forest, NC)
- 7 hours ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 7 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Raleigh, NC (14 miles from Wake Forest, NC)
- 7 hours ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 7 hours ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
Customer Service Representative
- Cary, NC (19 miles from Wake Forest, NC)
- 9 hours ago
- Cary, NC (19 miles from Wake Forest, NC)
- 9 hours ago
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in Cary, NC!...
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 hours ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Branch Customer Service and Sales Rep - Durham (South Square) NC
- Durham, NC (19 miles from Wake Forest, NC)
- 10 hours ago
- Durham, NC (19 miles from Wake Forest, NC)
- 10 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Rep 1, Customer Service Reliability
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 hours ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 hours ago
Center Experience; Cable operations and/or telecommunications experience SPECTRUM CONNECTS YOU TO MORE Competitive Pay: Generous $20 per hour starting pay Dynamic Growth: The growth of our industry...
Eyewear Customer Service/Sales Advisor Part Time
- Zebulon, NC (16 miles from Wake Forest, NC)
- 12 hours ago
- Zebulon, NC (16 miles from Wake Forest, NC)
- 12 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - Sample Receiving/Project Management
- Cary, NC (19 miles from Wake Forest, NC)
- 14 hours ago
- Cary, NC (19 miles from Wake Forest, NC)
- 14 hours ago
The Customer Service Representative serves as our customers primary point of contact within the company....
Retail Sales Associate / Customer Service
- Wendell, NC (16 miles from Wake Forest, NC)
- 17 hours ago
- Wendell, NC (16 miles from Wake Forest, NC)
- 17 hours ago
Overview Join Our Team at Elements Massage in Wendell Falls Were Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do...
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Competitive salary Free uniforms Health insurance Paid time off Training & development 401(k) Administrative...
- Cary, NC (19 miles from Wake Forest, NC)
- 1 day ago
- Cary, NC (19 miles from Wake Forest, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Durham, NC (19 miles from Wake Forest, NC)
- 2 days ago
- Durham, NC (19 miles from Wake Forest, NC)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Demographic Data for Wake Forest, NC
Moving to Wake Forest, NC? Find some basic demographic data about Wake Forest, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wake Forest, NC
Highest Education Level
Customer Service Representatives in Wake Forest, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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