Customer Service Representative Jobs in Troy, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lexington, NC (24 miles from Troy, NC)
- 20 hours ago
- Lexington, NC (24 miles from Troy, NC)
- 20 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Lexington, NC (24 miles from Troy, NC)
- 5 days ago
- Lexington, NC (24 miles from Troy, NC)
- 5 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Asheboro, NC (23 miles from Troy, NC)
- 1 day ago
- Asheboro, NC (23 miles from Troy, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441011 Address: USA-NC-Asheboro-1327 E Dixie Drive Store Code: Store 00047 FRONT END (7205528) Food Lion has been providing an easy,...
Pharmacy Customer Service Associate
- Lexington, NC (24 miles from Troy, NC)
- 1 day ago
- Lexington, NC (24 miles from Troy, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lexington, NC (24 miles from Troy, NC)
- 1 day ago
- Lexington, NC (24 miles from Troy, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Commodity Management Professional Mobility Customer Service
- Lexington, NC (24 miles from Troy, NC)
- 5 days ago
- Lexington, NC (24 miles from Troy, NC)
- 5 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Customer Service Team Member - Lexington, NC (NC0101)
- Lexington, NC (24 miles from Troy, NC)
- 8 days ago
- Lexington, NC (24 miles from Troy, NC)
- 8 days ago
Job Details Job Location : Lexington, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative
- Denton, NC (14 miles from Troy, NC)
- 21 days ago
- Denton, NC (14 miles from Troy, NC)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Biscoe, NC (12 miles from Troy, NC)
- 21 days ago
- Biscoe, NC (12 miles from Troy, NC)
- 21 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Spanish Bilingual Customer Service Representative
- Asheboro, NC (23 miles from Troy, NC)
- 25 days ago
- Asheboro, NC (23 miles from Troy, NC)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Rep(04476) - 10555 NC Highway 8
- Lexington, NC (24 miles from Troy, NC)
- 26 days ago
- Lexington, NC (24 miles from Troy, NC)
- 26 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Client Service Specialist (Teller)
- Asheboro, NC (23 miles from Troy, NC)
- 30+ days ago
- Asheboro, NC (23 miles from Troy, NC)
- 30+ days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Lead Customer Service Representative, Full or Part Time
- Lexington, NC (24 miles from Troy, NC)
- 45+ days ago
- Lexington, NC (24 miles from Troy, NC)
- 45+ days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lexington, NC (24 miles from Troy, NC)
- 45+ days ago
- Lexington, NC (24 miles from Troy, NC)
- 45+ days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05596) - 13045 NC HWY 24-27
- Robbins, NC (22 miles from Troy, NC)
- 45+ days ago
- Robbins, NC (22 miles from Troy, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Demographic Data for Troy, NC
Moving to Troy, NC? Find some basic demographic data about Troy, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Troy, NC
Highest Education Level
Customer Service Representatives in Troy, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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