Customer Service Representative Jobs in Summerfield, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 103 Jobs

Medical Equipment Customer Service Representative

  • High Point, NC (19 miles from Summerfield, NC)
  • 3 hours ago
  • High Point, NC (19 miles from Summerfield, NC)
  • 3 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Rep(05592) - 1051 Alamanace Church Rd

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 5 hours ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 5 hours ago

Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...

Customer Service Rep(05597) - 5136 Randleman Rd

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 9 hours ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...

Customer Service Rep(08912) - 3806 N Church St

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 1 day ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 1 day ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...

Customer Service Rep(04454) - 4890 Country Club Rd

  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago
  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....

Customer Service Representative - Fashion

  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago
  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago

SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...

Customer Service Associate Job

  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago
  • Winston Salem, NC (19 miles from Summerfield, NC)
  • 1 day ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...

Bilingual Member Service Representative II (Greensboro)

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 2 days ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 2 days ago

Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...

Greensboro NC - Store Sales Specialist - Customer Service & Cashier

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 2 days ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 2 days ago

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...

Full Time Assistant Customer Service Manager DLT

  • Greensboro, NC (12 miles from Summerfield, NC)
  • 3 days ago
  • Greensboro, NC (12 miles from Summerfield, NC)
  • 3 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service Associate - Temporary

  • Summerfield, NC
  • 4 days ago
  • Summerfield, NC
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Summerfield, NC
  • 5 days ago
  • Summerfield, NC
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...

Customer Service Team Member - Walkertown (NC0112)

  • Walkertown, NC (16 miles from Summerfield, NC)
  • 5 days ago
  • Walkertown, NC (16 miles from Summerfield, NC)
  • 5 days ago

Job Details Job Location : Walkertown, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Representative (CSR)

  • Mayodan, NC (16 miles from Summerfield, NC)
  • 6 days ago
  • Mayodan, NC (16 miles from Summerfield, NC)
  • 6 days ago

The primary role of the Customer Logistics Coordinator is to interact with customers to address their concerns, answer their questions and assist them with their needs. This position is performed...

Overnight Customer Service Representative

  • Colfax, NC (11 miles from Summerfield, NC)
  • 6 days ago
  • Colfax, NC (11 miles from Summerfield, NC)
  • 6 days ago

Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Summerfield, NC

Moving to Summerfield, NC? Find some basic demographic data about Summerfield, NC below.


Local
National
15,173
268
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Summerfield, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Summerfield, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Summerfield, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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