Customer Service Representative Jobs in Stony Point, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08846) - 508 10th Street NW
- Conover, NC (11 miles from Stony Point, NC)
- 2 hours ago
- Conover, NC (11 miles from Stony Point, NC)
- 2 hours ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
- Statesville, NC (9 miles from Stony Point, NC)
- 15 hours ago
- Statesville, NC (9 miles from Stony Point, NC)
- 15 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (22 miles from Stony Point, NC)
- 17 hours ago
- Denver, NC (22 miles from Stony Point, NC)
- 17 hours ago
Throughout all these interactions the Customer Service Representative must maintain a high level of professionalism and present the organization in the best light possible....
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (23 miles from Stony Point, NC)
- 1 day ago
- Mooresville, NC (23 miles from Stony Point, NC)
- 1 day ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(08946) - 530 Dudley Shoals Rd
- Granite Falls, NC (21 miles from Stony Point, NC)
- 2 days ago
- Granite Falls, NC (21 miles from Stony Point, NC)
- 2 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05569) - 3204 Springs Rd. NE
- Hickory, NC (16 miles from Stony Point, NC)
- 2 days ago
- Hickory, NC (16 miles from Stony Point, NC)
- 2 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08986) - 2392 NC Hwy 10 West
- Newton, NC (17 miles from Stony Point, NC)
- 3 days ago
- Newton, NC (17 miles from Stony Point, NC)
- 3 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Representative, Customer Service
- Claremont, NC (8 miles from Stony Point, NC)
- 3 days ago
- Claremont, NC (8 miles from Stony Point, NC)
- 3 days ago
We are looking for outstanding Customer Service Representatives who thrive in a high-performance and high-reward environment to work with our team on-site (5 days a week) in Claremont, NC....
Customer Service/Inbound Sales Representative (On-Site)
- Hildebran, NC (22 miles from Stony Point, NC)
- 3 days ago
- Hildebran, NC (22 miles from Stony Point, NC)
- 3 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
- Statesville, NC (9 miles from Stony Point, NC)
- 3 days ago
- Statesville, NC (9 miles from Stony Point, NC)
- 3 days ago
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
Customer Account Representative
- Hickory, NC (16 miles from Stony Point, NC)
- 4 days ago
- Hickory, NC (16 miles from Stony Point, NC)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Conover, NC (11 miles from Stony Point, NC)
- 5 days ago
- Conover, NC (11 miles from Stony Point, NC)
- 5 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Conover, Nebraska, United States Of America Views:3 Our Customer Service Representatives ensure that customers' transactional...
Pharmacy Customer Service Associate
- Hudson, NC (23 miles from Stony Point, NC)
- 6 days ago
- Hudson, NC (23 miles from Stony Point, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Airport Customer Services Representative/Line Technician Part Time
- Hickory, NC (17 miles from Stony Point, NC)
- 6 days ago
- Hickory, NC (17 miles from Stony Point, NC)
- 6 days ago
This position will be dual-trained as both an Airport Customer Service Representative and a Line Technician, and is expected to fill in where needed, sometimes with limited advanced notice....
Bilingual Customer Service Specialist (Spanish) (Zone)
- Denver, NC (22 miles from Stony Point, NC)
- 6 days ago
- Denver, NC (22 miles from Stony Point, NC)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Stony Point, NC
Moving to Stony Point, NC? Find some basic demographic data about Stony Point, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stony Point, NC
Highest Education Level
Customer Service Representatives in Stony Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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