Customer Service Representative Jobs in Statesville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 3 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 3 days ago
Become a member of the PACK! Objectives: Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and...
Client Service Specialist (Teller)
- Mocksville, NC (17 miles from Statesville, NC)
- 3 days ago
- Mocksville, NC (17 miles from Statesville, NC)
- 3 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Customer Service Rep(08846) - 508 10th Street NW
- Conover, NC (20 miles from Statesville, NC)
- 4 days ago
- Conover, NC (20 miles from Statesville, NC)
- 4 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (23 miles from Statesville, NC)
- 6 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 6 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Representative, Customer Service
- Claremont, NC (17 miles from Statesville, NC)
- 7 days ago
- Claremont, NC (17 miles from Statesville, NC)
- 7 days ago
We are looking for outstanding Customer Service Representatives who thrive in a high-performance and high-reward environment to work with our team on-site (5 days a week) in Claremont, NC....
Customer Service/Inbound Sales Representative (On-Site)
- Catawba, NC (16 miles from Statesville, NC)
- 8 days ago
- Catawba, NC (16 miles from Statesville, NC)
- 8 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
Customer Service Representative
- Conover, NC (20 miles from Statesville, NC)
- 10 days ago
- Conover, NC (20 miles from Statesville, NC)
- 10 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Conover, Nebraska, United States Of America Views:3 Our Customer Service Representatives ensure that customers' transactional...
Customer Support Representative - Dedicated Transportation (Part Time)
- Mocksville, NC (17 miles from Statesville, NC)
- 18 days ago
- Mocksville, NC (17 miles from Statesville, NC)
- 18 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Location: Onsite in Mocksville, NC or Brownstown, MI Schedule: Mon-Fri, 10am-2pm MOVE YOUR CAREER...
Customer Service Rep - N WILKESBORO, NC
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 25 days ago
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 25 days ago
Customer Service Rep - N WILKESBORO, NC Lincare Holdings United States, North Carolina, North Wilkesboro 530 West Park Circle (Show on map) Jun 06, 2025 This employee communicates with customers...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Team Member - Mocksville, NC (NC0108)
- Mocksville, NC (17 miles from Statesville, NC)
- 27 days ago
- Mocksville, NC (17 miles from Statesville, NC)
- 27 days ago
Job Details Job Location : Mocksville, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Troutman, NC (14 miles from Statesville, NC)
- 29 days ago
- Troutman, NC (14 miles from Statesville, NC)
- 29 days ago
Category/Area of Expertise: Retail OperationsJob Requisition: 408273 Address: USA-NC-Troutman-520 North Main Street Store Code: Store 00701 Front End (7214152) Food Lion has been providing an...
- Mooresville, NC (23 miles from Statesville, NC)
- 29 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 29 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Statesville, NC
Moving to Statesville, NC? Find some basic demographic data about Statesville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Statesville, NC
Highest Education Level
Customer Service Representatives in Statesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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