Customer Service Representative Jobs in Staley, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Omnichannel - Customer Support Specialist (Benefits / Account Management)
- Greensboro, NC (22 miles from Staley, NC)
- 2 hours ago
- Greensboro, NC (22 miles from Staley, NC)
- 2 hours ago
Role Details Type of Support: Phone, Email, Live Chats Contract Duration: Full-Time, Permanent Training Schedule: 9:00 AM - 6:00 PM EST | Monday to Friday | 90 Days Duration Work Schedule: To be...
Customer Service Representative
- Greensboro, NC (22 miles from Staley, NC)
- 1 day ago
- Greensboro, NC (22 miles from Staley, NC)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative-10:00 AM - 6:30 PM
- Greensboro, NC (22 miles from Staley, NC)
- 2 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 2 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Siler City, NC (9 miles from Staley, NC)
- 2 days ago
- Siler City, NC (9 miles from Staley, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Client Service Specialist
- Greensboro, NC (22 miles from Staley, NC)
- 2 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 2 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Representative
- Greensboro, NC (22 miles from Staley, NC)
- 3 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 3 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- Asheboro, NC (12 miles from Staley, NC)
- 3 days ago
- Asheboro, NC (12 miles from Staley, NC)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 441011 Address: USA-NC-Asheboro-1327 E Dixie Drive Store Code: Store 00047 FRONT END (7205528) Food Lion has been providing an easy,...
- Greensboro, NC (22 miles from Staley, NC)
- 4 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (23 miles from Staley, NC)
- 4 days ago
- Pittsboro, NC (23 miles from Staley, NC)
- 4 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (22 miles from Staley, NC)
- 5 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 5 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (22 miles from Staley, NC)
- 5 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (22 miles from Staley, NC)
- 6 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 6 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (22 miles from Staley, NC)
- 7 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 7 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (22 miles from Staley, NC)
- 7 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 7 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (22 miles from Staley, NC)
- 8 days ago
- Greensboro, NC (22 miles from Staley, NC)
- 8 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Staley, NC
Moving to Staley, NC? Find some basic demographic data about Staley, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Staley, NC
Highest Education Level
Customer Service Representatives in Staley, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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