Customer Service Representative Jobs in Spruce Pine, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Job
- Marion, NC (20 miles from Spruce Pine, NC)
- 1 day ago
- Marion, NC (20 miles from Spruce Pine, NC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 709...
Customer Service Representative
- Roan Mountain, TN (19 miles from Spruce Pine, NC)
- 3 days ago
- Roan Mountain, TN (19 miles from Spruce Pine, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(05567) - 1563 E Union St
- Morganton, NC (21 miles from Spruce Pine, NC)
- 7 days ago
- Morganton, NC (21 miles from Spruce Pine, NC)
- 7 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service/Inbound Sales Representative (On-Site)
- Morganton, NC (21 miles from Spruce Pine, NC)
- 8 days ago
- Morganton, NC (21 miles from Spruce Pine, NC)
- 8 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
Retail Customer Service Cashier
- Marion, NC (20 miles from Spruce Pine, NC)
- 9 days ago
- Marion, NC (20 miles from Spruce Pine, NC)
- 9 days ago
Req ID: 459629 Address: 3308 Hwy 226 S. Marion, NC, 28752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(08979) - 909 N Main St, Marion
- Marion, NC (20 miles from Spruce Pine, NC)
- 45+ days ago
- Marion, NC (20 miles from Spruce Pine, NC)
- 45+ days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Customer Service Representative
- Banner Elk, NC (23 miles from Spruce Pine, NC)
- 45+ days ago
- Banner Elk, NC (23 miles from Spruce Pine, NC)
- 45+ days ago
Store 2720250: 379 Shawneehaw Ave, Banner Elk, North Carolina 28604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Marion, NC (11 miles from Spruce Pine, NC)
- 60+ days ago
- Marion, NC (11 miles from Spruce Pine, NC)
- 60+ days ago
Req ID: 459629 Address: 3308 Hwy 226 S. Marion, NC, 28752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Lead Customer Service Representative
- Banner Elk, NC (23 miles from Spruce Pine, NC)
- 90+ days ago
- Banner Elk, NC (23 miles from Spruce Pine, NC)
- 90+ days ago
Store 2720250: 379 Shawneehaw Ave, Banner Elk, North Carolina 28604 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Spruce Pine, NC
Moving to Spruce Pine, NC? Find some basic demographic data about Spruce Pine, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Spruce Pine, NC
Highest Education Level
Customer Service Representatives in Spruce Pine, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »