Customer Service Representative Jobs in Spring Lake, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08811) - 7082 Fayetteville Rd
- Raeford, NC (22 miles from Spring Lake, NC)
- 4 hours ago
- Raeford, NC (22 miles from Spring Lake, NC)
- 4 hours ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Customer Service Rep(08940) - 1368 N Main St.
- Fuquay Varina, NC (23 miles from Spring Lake, NC)
- 1 day ago
- Fuquay Varina, NC (23 miles from Spring Lake, NC)
- 1 day ago
Company Description Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (22 miles from Spring Lake, NC)
- 1 day ago
- Coats, NC (22 miles from Spring Lake, NC)
- 1 day ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Pharmacy Customer Service Associate
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
Bilingual Member Service Representative II (Fayetteville)
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 2 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Client Services Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 3 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 3 days ago
Job Description Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have...
Customer Service Representative II (PPPO)
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 4 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 4 days ago
Customer Service Representative II will listen to, receives, and resolve complaints....
PartTime Customer Service Associate Pro Weekend
- Southern Pines, NC (23 miles from Spring Lake, NC)
- 5 days ago
- Southern Pines, NC (23 miles from Spring Lake, NC)
- 5 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service Representatives
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816306 Location: Fayetteville, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkOvernight Customer Service Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
Store 2723016: 5642 Bragg Blvd, Fayetteville, North Carolina 28303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Client Services Representative
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 5 days ago
Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have great...
Customer Service Rep(05522) - 1174 N Main St.
- Lillington, NC (10 miles from Spring Lake, NC)
- 7 days ago
- Lillington, NC (10 miles from Spring Lake, NC)
- 7 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 7 days ago
- Fayetteville, NC (12 miles from Spring Lake, NC)
- 7 days ago
Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...
Customer Service Associate Job
- Fuquay Varina, NC (23 miles from Spring Lake, NC)
- 9 days ago
- Fuquay Varina, NC (23 miles from Spring Lake, NC)
- 9 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 7510...
Demographic Data for Spring Lake, NC
Moving to Spring Lake, NC? Find some basic demographic data about Spring Lake, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Spring Lake, NC
Highest Education Level
Customer Service Representatives in Spring Lake, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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