Customer Service Representative Jobs in Spindale, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 29 Jobs

Customer Service Rep(04483) - 372 S Broadway St

  • Forest City, NC (4 miles from Spindale, NC)
  • 15 hours ago
  • Forest City, NC (4 miles from Spindale, NC)
  • 15 hours ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Retail Customer Service Cashier

  • Marion, NC (17 miles from Spindale, NC)
  • 23 hours ago
  • Marion, NC (17 miles from Spindale, NC)
  • 23 hours ago

Req ID: 459629 Address: 3308 Hwy 226 S. Marion, NC, 28752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep (218)

  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago
  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago

The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...

Core Customer Service Rep (218)

  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago
  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago

The role of a Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, and accurately and efficiently...

Client Service Associate

  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago
  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 4 days ago

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...

Customer Account Representative

  • Shelby, NC (16 miles from Spindale, NC)
  • 5 days ago
  • Shelby, NC (16 miles from Spindale, NC)
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Associate Job

  • Marion, NC (17 miles from Spindale, NC)
  • 7 days ago
  • Marion, NC (17 miles from Spindale, NC)
  • 7 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 709...

Customer Service Rep(05637) - 2510 Boiling Springs Rd

  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 14 days ago
  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 14 days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Customer Service Representative (Loan Consultant II)

  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 20 days ago
  • Boiling Springs, SC (22 miles from Spindale, NC)
  • 20 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative, Full or Part Time

  • Inman, SC (21 miles from Spindale, NC)
  • 21 days ago
  • Inman, SC (21 miles from Spindale, NC)
  • 21 days ago

Store 2721502: 12020 Asheville Hwy, Inman, South Carolina 29349 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - 1st Shift

  • Shelby, NC (16 miles from Spindale, NC)
  • 22 days ago
  • Shelby, NC (16 miles from Spindale, NC)
  • 22 days ago

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Client Service Specialist (Teller)

  • Shelby, NC (16 miles from Spindale, NC)
  • 24 days ago
  • Shelby, NC (16 miles from Spindale, NC)
  • 24 days ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Representative - Patient Cashier/Customer Service

  • Rutherfordton, NC (6 miles from Spindale, NC)
  • 25 days ago
  • Rutherfordton, NC (6 miles from Spindale, NC)
  • 25 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Licensed Customer Service Rep - Charlotte, NC (WT Harris)

  • Harris, NC (8 miles from Spindale, NC)
  • 25 days ago
  • Harris, NC (8 miles from Spindale, NC)
  • 25 days ago

Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...

Customer Service Representative - Patient Registration

  • Rutherfordton, NC (6 miles from Spindale, NC)
  • 28 days ago
  • Rutherfordton, NC (6 miles from Spindale, NC)
  • 28 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Spindale, NC

Moving to Spindale, NC? Find some basic demographic data about Spindale, NC below.


Local
National
3,869
119
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Spindale, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Spindale, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Spindale, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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