Customer Service Representative Jobs in Speed, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05530) - 1201 S Charles Blvd
- Greenville, NC (24 miles from Speed, NC)
- 4 hours ago
- Greenville, NC (24 miles from Speed, NC)
- 4 hours ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
- Tarboro, NC (6 miles from Speed, NC)
- 20 hours ago
- Tarboro, NC (6 miles from Speed, NC)
- 20 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440607 Address: USA-NC-Tarboro-2213 St Andrews St Store Code: Store 01394 Front End (7223038) Food Lion has been providing an easy,...
Customer Service Representative (Loan Consultant I)
- Greenville, NC (24 miles from Speed, NC)
- 3 days ago
- Greenville, NC (24 miles from Speed, NC)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Brokerage Client Service Associate
- Greenville, NC (24 miles from Speed, NC)
- 5 days ago
- Greenville, NC (24 miles from Speed, NC)
- 5 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Pharmacy Customer Service Associate
- Greenville, NC (24 miles from Speed, NC)
- 6 days ago
- Greenville, NC (24 miles from Speed, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Evening Customer Service/Sales Associate
- Greenville, NC (24 miles from Speed, NC)
- 7 days ago
- Greenville, NC (24 miles from Speed, NC)
- 7 days ago
Locally owned and operated Bakery At Nothing Bundt Cakes, we refer to our customer service representatives as Joy Creators!...
- Rocky Mount, NC (16 miles from Speed, NC)
- 7 days ago
- Rocky Mount, NC (16 miles from Speed, NC)
- 7 days ago
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
Customer Service Representative (Loan Consultant II)
- Greenville, NC (24 miles from Speed, NC)
- 10 days ago
- Greenville, NC (24 miles from Speed, NC)
- 10 days ago
Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars Greenville, NC At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality...
Customer Service Representative
- Rocky Mount, NC (16 miles from Speed, NC)
- 10 days ago
- Rocky Mount, NC (16 miles from Speed, NC)
- 10 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Employee Benefits
- Greenville, NC (24 miles from Speed, NC)
- 11 days ago
- Greenville, NC (24 miles from Speed, NC)
- 11 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Bilingual Specialist II, Inbound Customer Service
- Greenville, NC (24 miles from Speed, NC)
- 11 days ago
- Greenville, NC (24 miles from Speed, NC)
- 11 days ago
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of...
Customer Service Agent, Cross Functional (Part-Time)
- Greenville, NC (24 miles from Speed, NC)
- 12 days ago
- Greenville, NC (24 miles from Speed, NC)
- 12 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Customer support Representatives
- Greenville, NC (24 miles from Speed, NC)
- 18 days ago
- Greenville, NC (24 miles from Speed, NC)
- 18 days ago
JOIN ONE OF THE LEADING COMPANIES IN THE CALL CENTER INDUSTRY!** Come grow and challenge yourself with us and discover your full potential. **JOB SUMMARY** Focus Services is seeking motivated,...
Customer Service Representative
- Rocky Mount, NC (16 miles from Speed, NC)
- 18 days ago
- Rocky Mount, NC (16 miles from Speed, NC)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Greenville, NC (24 miles from Speed, NC)
- 19 days ago
- Greenville, NC (24 miles from Speed, NC)
- 19 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Speed, NC
Highest Education Level
Customer Service Representatives in Speed, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »