Customer Service Representative Jobs in South Mills, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 58 Jobs

Customer Service Rep(04225) - 1201 London Blvd.

  • Portsmouth, VA (23 miles from South Mills, NC)
  • 12 hours ago
  • Portsmouth, VA (23 miles from South Mills, NC)
  • 12 hours ago

The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...

Customer Service Rep(08813) - 558 Caratoke Hwy.

  • Moyock, NC (11 miles from South Mills, NC)
  • 12 hours ago
  • Moyock, NC (11 miles from South Mills, NC)
  • 12 hours ago

["Domino's Franchise", '3.5', 'Customer Service Rep(08813) - 558 Caratoke Hwy.', 'Easy Apply', 'Moyock, NC', '', '$47K - $88K', '\xa0', '(Glassdoor est.)'][]

Customer Service Rep(08813) - 558 Caratoke Hwy.

  • Moyock, NC (11 miles from South Mills, NC)
  • 15 hours ago
  • Moyock, NC (11 miles from South Mills, NC)
  • 15 hours ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Event Staff Customer Service

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 1 day ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 1 day ago

Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...

Benefits Customer Service Representative

  • Portsmouth, VA (23 miles from South Mills, NC)
  • 2 days ago
  • Portsmouth, VA (23 miles from South Mills, NC)
  • 2 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago

Russell's American Mechanical, a NearU Company in Chesapeake, VA i s seeking Customer Service Representatives!...

Full Time Assistant Customer Service Manager DLT

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service/Front Desk

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago

Saving and changing lives, every single day We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim...

Customer Service Representative

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Advisor

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 3 days ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

FT Customer Service Leader

  • Elizabeth City, NC (13 miles from South Mills, NC)
  • 5 days ago
  • Elizabeth City, NC (13 miles from South Mills, NC)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440054 Address: USA-NC-Elizabeth City-683 S Hughes Blvd Store Code: Store 02238 Front End (7231851) Food Lion has been providing an...

Customer Service Rep/Parts Coordinator NEW

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 5 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 5 days ago

Customer Service Rep/Parts Coordinator Defense Maritime Solutions, Inc. View Employer's Profile FOLLOW EMPLOYER Today Secret Unspecified Unspecified Business - Support Chesapeake, VA...

Customer Service Associate

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago

(CCI, COO) Part of the backup organization for the rest of the Customer Service Representatives, to make the whole group organization sustainable....

Customer Service Representative

  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago
  • Chesapeake, VA (22 miles from South Mills, NC)
  • 6 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for South Mills, NC

Moving to South Mills, NC? Find some basic demographic data about South Mills, NC below.


Local
National
3,918
32
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Mills, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Mills, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Mills, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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