Customer Service Representative Jobs in Smithfield, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor Part Time
- Zebulon, NC (23 miles from Smithfield, NC)
- 12 hours ago
- Zebulon, NC (23 miles from Smithfield, NC)
- 12 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Retail Sales Associate / Customer Service
- Wendell, NC (21 miles from Smithfield, NC)
- 18 hours ago
- Wendell, NC (21 miles from Smithfield, NC)
- 18 hours ago
Overview Join Our Team at Elements Massage in Wendell Falls Were Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do...
Customer Service Representative
- Newton Grove, NC (16 miles from Smithfield, NC)
- 1 day ago
- Newton Grove, NC (16 miles from Smithfield, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (11 miles from Smithfield, NC)
- 3 days ago
- Clayton, NC (11 miles from Smithfield, NC)
- 3 days ago
Customer Service Rep(08841) - 375 Athletic Club Blvd 3.4 3.4 out of 5 stars 375 Athletic Club Boulevard, Clayton, NC 27527 Job Description The main requirement for Domino's Pizza Customer Service Representative...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC
- 3 days ago
- Smithfield, NC
- 3 days ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (18 miles from Smithfield, NC)
- 4 days ago
- Coats, NC (18 miles from Smithfield, NC)
- 4 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Team Member (Cook/Customer Service)
- Clayton, NC (11 miles from Smithfield, NC)
- 6 days ago
- Clayton, NC (11 miles from Smithfield, NC)
- 6 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Driver/Warehouse
- Goldsboro, NC (15 miles from Smithfield, NC)
- 6 days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 6 days ago
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
- Knightdale, NC (22 miles from Smithfield, NC)
- 8 days ago
- Knightdale, NC (22 miles from Smithfield, NC)
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439259 Address: USA-NC-Knightdale-7053 Us Hwy 64 E Store Code: Store 00723 Front End (7214359) Food Lion has been providing an easy,...
Customer Service Associate - Temporary
- Goldsboro, NC (15 miles from Smithfield, NC)
- 9 days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Dunn, NC (17 miles from Smithfield, NC)
- 9 days ago
- Dunn, NC (17 miles from Smithfield, NC)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Goldsboro, NC (15 miles from Smithfield, NC)
- 10 days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 10 days ago
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (17 miles from Smithfield, NC)
- 11 days ago
- Garner, NC (17 miles from Smithfield, NC)
- 11 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events...
- Garner, NC (17 miles from Smithfield, NC)
- 14 days ago
- Garner, NC (17 miles from Smithfield, NC)
- 14 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Attendant Supervisor, Full-time
- Garner, NC (17 miles from Smithfield, NC)
- 15 days ago
- Garner, NC (17 miles from Smithfield, NC)
- 15 days ago
Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. This position works...
Demographic Data for Smithfield, NC
Moving to Smithfield, NC? Find some basic demographic data about Smithfield, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Smithfield, NC
Highest Education Level
Customer Service Representatives in Smithfield, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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