Customer Service Representative Jobs in Sims, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (21 miles from Sims, NC)
- 1 day ago
- Clayton, NC (21 miles from Sims, NC)
- 1 day ago
The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (22 miles from Sims, NC)
- 1 day ago
- Smithfield, NC (22 miles from Sims, NC)
- 1 day ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...
Customer Service Rep(08947) - 8551 Hwy 56 West
- Louisburg, NC (24 miles from Sims, NC)
- 1 day ago
- Louisburg, NC (24 miles from Sims, NC)
- 1 day ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Team Member (Cook/Customer Service)
- Clayton, NC (21 miles from Sims, NC)
- 4 days ago
- Clayton, NC (21 miles from Sims, NC)
- 4 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Account Representative
- Louisburg, NC (24 miles from Sims, NC)
- 5 days ago
- Louisburg, NC (24 miles from Sims, NC)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative - Collections
- Nashville, NC (20 miles from Sims, NC)
- 5 days ago
- Nashville, NC (20 miles from Sims, NC)
- 5 days ago
Customer Service Representative - Collections Salary $35,437.00 - $57,068.00 Annually Location Nashville, NC Job Type Full Time Job Number 2025-00044 Department Tax Opening Date 06/23/2025 Closing Date...
- Knightdale, NC (20 miles from Sims, NC)
- 6 days ago
- Knightdale, NC (20 miles from Sims, NC)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439259 Address: USA-NC-Knightdale-7053 Us Hwy 64 E Store Code: Store 00723 Front End (7214359) Food Lion has been providing an easy,...
- Rocky Mount, NC (24 miles from Sims, NC)
- 9 days ago
- Rocky Mount, NC (24 miles from Sims, NC)
- 9 days ago
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
Customer Service Representative
- Rocky Mount, NC (24 miles from Sims, NC)
- 12 days ago
- Rocky Mount, NC (24 miles from Sims, NC)
- 12 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Louisburg, NC (24 miles from Sims, NC)
- 13 days ago
- Louisburg, NC (24 miles from Sims, NC)
- 13 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Part Time Customer Service Clerk
- Wilson, NC (11 miles from Sims, NC)
- 18 days ago
- Wilson, NC (11 miles from Sims, NC)
- 18 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Pharmacy Customer Service Associate
- Louisburg, NC (24 miles from Sims, NC)
- 19 days ago
- Louisburg, NC (24 miles from Sims, NC)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Rocky Mount, NC (24 miles from Sims, NC)
- 20 days ago
- Rocky Mount, NC (24 miles from Sims, NC)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate- Overnight Shift
- Wilson, NC (11 miles from Sims, NC)
- 20 days ago
- Wilson, NC (11 miles from Sims, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Wilson, NC (11 miles from Sims, NC)
- 20 days ago
- Wilson, NC (11 miles from Sims, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Demographic Data for Sims, NC
Moving to Sims, NC? Find some basic demographic data about Sims, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sims, NC
Highest Education Level
Customer Service Representatives in Sims, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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