Customer Service Representative Jobs in Siler City, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Asheboro, NC (18 miles from Siler City, NC)
- 1 day ago
- Asheboro, NC (18 miles from Siler City, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441011 Address: USA-NC-Asheboro-1327 E Dixie Drive Store Code: Store 00047 FRONT END (7205528) Food Lion has been providing an easy,...
- Graham, NC (18 miles from Siler City, NC)
- 1 day ago
- Graham, NC (18 miles from Siler City, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (17 miles from Siler City, NC)
- 2 days ago
- Pittsboro, NC (17 miles from Siler City, NC)
- 2 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service - Self Storage Manager
- Carrboro, NC (24 miles from Siler City, NC)
- 5 days ago
- Carrboro, NC (24 miles from Siler City, NC)
- 5 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Team Member - Sanford, NC (NC0107)
- Sanford, NC (16 miles from Siler City, NC)
- 6 days ago
- Sanford, NC (16 miles from Siler City, NC)
- 6 days ago
Job Details Job Location : Sanford, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
- Burlington, NC (21 miles from Siler City, NC)
- 12 days ago
- Burlington, NC (21 miles from Siler City, NC)
- 12 days ago
CUSTOMER SERVICE SUPPORT REP PATIENT BILLING CUSTOMER SERVICE At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all....
Remote WorkCrew Member: Customer Service / Cashier
- Graham, NC (18 miles from Siler City, NC)
- 12 days ago
- Graham, NC (18 miles from Siler City, NC)
- 12 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Whitsett, NC (24 miles from Siler City, NC)
- 12 days ago
- Whitsett, NC (24 miles from Siler City, NC)
- 12 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
. * Prior Call Center experience is highly preferred. * A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative...
Prior Call Center experience is highly preferred....
Customer Account Representative
- Carrboro, NC (24 miles from Siler City, NC)
- 21 days ago
- Carrboro, NC (24 miles from Siler City, NC)
- 21 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service - Donor Support Technician
- Burlington, NC (21 miles from Siler City, NC)
- 21 days ago
- Burlington, NC (21 miles from Siler City, NC)
- 21 days ago
Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the...
- Asheboro, NC (18 miles from Siler City, NC)
- 21 days ago
- Asheboro, NC (18 miles from Siler City, NC)
- 21 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Receptionist / Customer Service Representative
- Pittsboro, NC (17 miles from Siler City, NC)
- 22 days ago
- Pittsboro, NC (17 miles from Siler City, NC)
- 22 days ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Demographic Data for Siler City, NC
Moving to Siler City, NC? Find some basic demographic data about Siler City, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Siler City, NC
Highest Education Level
Customer Service Representatives in Siler City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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