Customer Service Representative Jobs in Seymour Johnson Afb, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Scheduling/Customer Service Representative - Scheduling

  • Smithfield, NC (23 miles from Seymour Johnson Afb, NC)
  • 17 hours ago
  • Smithfield, NC (23 miles from Seymour Johnson Afb, NC)
  • 17 hours ago

Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...

Customer Service Driver/Warehouse

  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 3 days ago
  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 3 days ago

Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...

Customer Service Associate - Temporary

  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 6 days ago
  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(08973) - 1124 N. Breazeale Avenue

  • Mount Olive, NC (13 miles from Seymour Johnson Afb, NC)
  • 6 days ago
  • Mount Olive, NC (13 miles from Seymour Johnson Afb, NC)
  • 6 days ago

Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...

Customer Service Representative

  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 7 days ago
  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 7 days ago

Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....

PT Customer Service Leader

  • Sjafb, NC
  • 10 days ago
  • Sjafb, NC
  • 10 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 438815 Address: USA-NC-Goldsboro-555 E New Hope Road Store Code: Store 02576 Front End (7234079) Food Lion has been providing an...

Customer Account Representative

  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 12 days ago
  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 12 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Team Member (Cook/Customer Service)

  • Smithfield, NC (23 miles from Seymour Johnson Afb, NC)
  • 13 days ago
  • Smithfield, NC (23 miles from Seymour Johnson Afb, NC)
  • 13 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Part Time Customer Service Clerk

  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 17 days ago
  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 17 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer service Associate

  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 18 days ago
  • Goldsboro, NC (8 miles from Seymour Johnson Afb, NC)
  • 18 days ago

Store - GOLDSBORO, NC Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate- Overnight Shift

  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago
  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...

Customer Service Associate

  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago
  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...

Customer Service Leader

  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago
  • Wilson, NC (23 miles from Seymour Johnson Afb, NC)
  • 19 days ago

The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...

Customer Service Representative

  • Dudley, NC (5 miles from Seymour Johnson Afb, NC)
  • 19 days ago
  • Dudley, NC (5 miles from Seymour Johnson Afb, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Albertson, NC (19 miles from Seymour Johnson Afb, NC)
  • 19 days ago
  • Albertson, NC (19 miles from Seymour Johnson Afb, NC)
  • 19 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Seymour Johnson Afb, NC

Moving to Seymour Johnson Afb, NC? Find some basic demographic data about Seymour Johnson Afb, NC below.


Local
National
10,439,413
246,359

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Seymour Johnson Afb, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Seymour Johnson Afb, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Seymour Johnson Afb, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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