Customer Service Representative Jobs in Scotland Neck, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 1 day ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 1 day ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an...
Category/Area of Expertise: Retail Operations Job Requisition: 408436 Address: USA-NC-Scotland Neck-93 Food Lion Rd Store Code: Store 00479 Front End (7211109) Food Lion has been providing an...
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 12 days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 12 days ago
The Customer Service Representative I for Foodservice obtains customer orders in a timely manner and meets deadlines while providing exceptional customer service....
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 13 days ago
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 13 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Customer Service Representative
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 15 days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 15 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 17 days ago
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 17 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Customer Service Rep(01706) - 132 East Main St.
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 20 days ago
- Ahoskie, NC (24 miles from Scotland Neck, NC)
- 20 days ago
The following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...
Customer Service Representative
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 23 days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 23 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 24 days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 24 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service Assistant (Senior Center)
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 27 days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 27 days ago
CUSTOMER SERVICE ASSISTANT (SENIOR CENTER) 4.0 4.0 out of 5 stars 331 South Franklin Street, Rocky Mount, NC 27804 DESCRIPTION OF WORK This position is responsible for assisting in the operations...
Customer Service Representative (Loan Consultant I)
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 30+ days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Lead Customer Service Representative, Full or Part Time
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 45+ days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 45+ days ago
Store 2723106: 1630 Sunset Ave, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(05533) - 1272 Independence Dr.
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 60+ days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 60+ days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Medical Equipment Customer Service Representative
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 60+ days ago
- Rocky Mount, NC (23 miles from Scotland Neck, NC)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05594) - 1004 Western Blvd.
- Tarboro, NC (17 miles from Scotland Neck, NC)
- 90+ days ago
- Tarboro, NC (17 miles from Scotland Neck, NC)
- 90+ days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Demographic Data for Scotland Neck, NC
Moving to Scotland Neck, NC? Find some basic demographic data about Scotland Neck, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Scotland Neck, NC
Highest Education Level
Customer Service Representatives in Scotland Neck, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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