Customer Service Representative Jobs in Salisbury, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Clemmons, NC (20 miles from Salisbury, NC)
- 17 hours ago
- Clemmons, NC (20 miles from Salisbury, NC)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Granite Quarry, NC (6 miles from Salisbury, NC)
- 2 days ago
- Granite Quarry, NC (6 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rockwell, NC (13 miles from Salisbury, NC)
- 2 days ago
- Rockwell, NC (13 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cooleemee, NC (9 miles from Salisbury, NC)
- 2 days ago
- Cooleemee, NC (9 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Welcome, NC (16 miles from Salisbury, NC)
- 2 days ago
- Welcome, NC (16 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Spencer, NC (1 mile from Salisbury, NC)
- 2 days ago
- Spencer, NC (1 mile from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- New London, NC (22 miles from Salisbury, NC)
- 2 days ago
- New London, NC (22 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Richfield, NC (17 miles from Salisbury, NC)
- 2 days ago
- Richfield, NC (17 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Denton, NC (21 miles from Salisbury, NC)
- 2 days ago
- Denton, NC (21 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mount Pleasant, NC (22 miles from Salisbury, NC)
- 2 days ago
- Mount Pleasant, NC (22 miles from Salisbury, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative - Financial Services
- Concord, NC (23 miles from Salisbury, NC)
- 5 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 5 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Rep(08982) - 250 NC Highway 801N
- Advance, NC (16 miles from Salisbury, NC)
- 6 days ago
- Advance, NC (16 miles from Salisbury, NC)
- 6 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salisbury, NC
Highest Education Level
Customer Service Representatives in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Energetic
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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