Customer Service Representative Jobs in Salisbury, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04459) - 2448 Lewisville Clemmons Rd.
- Clemmons, NC (20 miles from Salisbury, NC)
- 15 hours ago
- Clemmons, NC (20 miles from Salisbury, NC)
- 15 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Rep(07485) - 430 Valley Rd.
- Mocksville, NC (14 miles from Salisbury, NC)
- 15 hours ago
- Mocksville, NC (14 miles from Salisbury, NC)
- 15 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Rep(05548) - 900 W. Cooksey Dr. Suite E & F
- Thomasville, NC (21 miles from Salisbury, NC)
- 1 day ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Representative
- Lexington, NC (14 miles from Salisbury, NC)
- 2 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 2 days ago
ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support....
Pharmacy Customer Service Associate
- Lexington, NC (14 miles from Salisbury, NC)
- 2 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Thomasville, NC (21 miles from Salisbury, NC)
- 2 days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Enter Customer Orders into the system accurately and timely Answering customer calls, assisting, and/or directing them Product...
- Mocksville, NC (14 miles from Salisbury, NC)
- 3 days ago
- Mocksville, NC (14 miles from Salisbury, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Delivery Station Customer Service Associate
- Concord, NC (23 miles from Salisbury, NC)
- 3 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 3 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Retail Loss Prevention Customer Service Associate II
- Salisbury, NC
- 4 days ago
- Salisbury, NC
- 4 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Team Member - Lexington, NC (NC0101)
- Lexington, NC (14 miles from Salisbury, NC)
- 4 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 4 days ago
Job Details Job Location : Lexington, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC (19 miles from Salisbury, NC)
- 5 days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 5 days ago
Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding...
Customer Service Associate Job
- Clemmons, NC (20 miles from Salisbury, NC)
- 5 days ago
- Clemmons, NC (20 miles from Salisbury, NC)
- 5 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 6317...
- Bermuda Run, NC (16 miles from Salisbury, NC)
- 7 days ago
- Bermuda Run, NC (16 miles from Salisbury, NC)
- 7 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Crew Member: Customer Service / Cashier
- Clemmons, NC (20 miles from Salisbury, NC)
- 7 days ago
- Clemmons, NC (20 miles from Salisbury, NC)
- 7 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Salisbury, NC
Highest Education Level
Customer Service Representatives in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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