Customer Service Representative Jobs in Rougemont, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Durham, NC (17 miles from Rougemont, NC)
- 3 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 3 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Durham, NC (17 miles from Rougemont, NC)
- 7 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 7 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Representative - Work From Home
- Hillsborough, NC (15 miles from Rougemont, NC)
- 16 hours ago
- Hillsborough, NC (15 miles from Rougemont, NC)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: Hillsborough [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Team Member - Mebane, NC (NC0110)
- Mebane, NC (22 miles from Rougemont, NC)
- 2 days ago
- Mebane, NC (22 miles from Rougemont, NC)
- 2 days ago
Job Details Job Location : Mebane, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Branch Customer Service and Sales Rep - Durham (South Square) NC
- Durham, NC (17 miles from Rougemont, NC)
- 2 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 2 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Customer Account Representative
- Roxboro, NC (11 miles from Rougemont, NC)
- 2 days ago
- Roxboro, NC (11 miles from Rougemont, NC)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Restaurant Image
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 3 days ago
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 3 days ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 4 days ago
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 4 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Part Time Customer Service Clerk
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 4 days ago
- Chapel Hill, NC (21 miles from Rougemont, NC)
- 4 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Blood Collection Staff - Customer Service
- Durham, NC (17 miles from Rougemont, NC)
- 4 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 4 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Pharmacy Customer Service Associate
- Durham, NC (17 miles from Rougemont, NC)
- 4 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04451) - 306 Granville Corners
- Oxford, NC (15 miles from Rougemont, NC)
- 5 days ago
- Oxford, NC (15 miles from Rougemont, NC)
- 5 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Customer Service - Self Storage Manager
- Hillsborough, NC (15 miles from Rougemont, NC)
- 7 days ago
- Hillsborough, NC (15 miles from Rougemont, NC)
- 7 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Success Representative
- Durham, NC (17 miles from Rougemont, NC)
- 9 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 9 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you hungry, humble, honest, with heart? Do you have a passion for Enterprise Cloud Technology and a vision for the future of business? If...
Full Time Assistant Customer Service Manager DLT
- Durham, NC (17 miles from Rougemont, NC)
- 10 days ago
- Durham, NC (17 miles from Rougemont, NC)
- 10 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Rougemont, NC
Moving to Rougemont, NC? Find some basic demographic data about Rougemont, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rougemont, NC
Highest Education Level
Customer Service Representatives in Rougemont, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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