Customer Service Representative Jobs in Rosman, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 27 Jobs

Customer Service Representative

  • Canton, NC (22 miles from Rosman, NC)
  • 18 hours ago
  • Canton, NC (22 miles from Rosman, NC)
  • 18 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Cook - Customer Service

  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 2 days ago
  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 2 days ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Rep(05634) - 2 Benton Rd Ste A

  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 2 days ago
  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(08807) - 78 New Cycle Hwy

  • Canton, NC (22 miles from Rosman, NC)
  • 2 days ago
  • Canton, NC (22 miles from Rosman, NC)
  • 2 days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Pharmacy Customer Service Associate

  • Sylva, NC (24 miles from Rosman, NC)
  • 3 days ago
  • Sylva, NC (24 miles from Rosman, NC)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(07439) - 1336 E Main St

  • Sylva, NC (24 miles from Rosman, NC)
  • 3 days ago
  • Sylva, NC (24 miles from Rosman, NC)
  • 3 days ago

Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...

Relief Customer Service Representative Driver

  • Canton, NC (22 miles from Rosman, NC)
  • 14 days ago
  • Canton, NC (22 miles from Rosman, NC)
  • 14 days ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Customer Service Representative (CSR) - Physician Practice

  • Brevard, NC (7 miles from Rosman, NC)
  • 14 days ago
  • Brevard, NC (7 miles from Rosman, NC)
  • 14 days ago

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Customer Service Representative

  • Canton, NC (22 miles from Rosman, NC)
  • 15 days ago
  • Canton, NC (22 miles from Rosman, NC)
  • 15 days ago

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...

Customer Service & Sales Representative

  • Brevard, NC (7 miles from Rosman, NC)
  • 16 days ago
  • Brevard, NC (7 miles from Rosman, NC)
  • 16 days ago

Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security...

Cashier - Customer Service

  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 19 days ago
  • Travelers Rest, SC (24 miles from Rosman, NC)
  • 19 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Store Customer Service Specialist

  • Cashiers, NC (14 miles from Rosman, NC)
  • 19 days ago
  • Cashiers, NC (14 miles from Rosman, NC)
  • 19 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service/Cashier/ Counter

  • Canton, NC (22 miles from Rosman, NC)
  • 21 days ago
  • Canton, NC (22 miles from Rosman, NC)
  • 21 days ago

Now hiring all customer service positions including counter service, drive thru service, order assemblers and presenters, Candidates must be friendly and focused on details. Position is customer...

Customer Service Associate

  • Brevard, NC (7 miles from Rosman, NC)
  • 21 days ago
  • Brevard, NC (7 miles from Rosman, NC)
  • 21 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative, Physician Practice

  • Brevard, NC (7 miles from Rosman, NC)
  • 21 days ago
  • Brevard, NC (7 miles from Rosman, NC)
  • 21 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Demographic Data for Rosman, NC

Moving to Rosman, NC? Find some basic demographic data about Rosman, NC below.


Local
National
1,365
37
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rosman, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rosman, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rosman, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »