Customer Service Representative Jobs in Rolesville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Wake Forest, NC (6 miles from Rolesville, NC)
- 3 hours ago
- Wake Forest, NC (6 miles from Rolesville, NC)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Remote Customer Service Representative
- Raleigh, NC (14 miles from Rolesville, NC)
- 4 hours ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 4 hours ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Raleigh, NC (14 miles from Rolesville, NC)
- 6 hours ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 6 hours ago
We are seeking a dedicated and organized individual to join our team as a Phone Room Scheduler. This dual-role position requires excellent communication skills, attention to detail, and the...
Full Time Customer Service Clerk
- Cary, NC (21 miles from Rolesville, NC)
- 6 hours ago
- Cary, NC (21 miles from Rolesville, NC)
- 6 hours ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Sales & Customer Service Associate
- Morrisville, NC (20 miles from Rolesville, NC)
- 6 hours ago
- Morrisville, NC (20 miles from Rolesville, NC)
- 6 hours ago
Overview Where Better Careers Begin! Massage Envy Morrisville Preston Park West! Do you have a passion for helping others? At the Massage Envy Morrisville Preston Park West franchise, we support...
Representative II, Customer Service Ops
- Raleigh, NC (14 miles from Rolesville, NC)
- 18 hours ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 18 hours ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Franklinton, NC (13 miles from Rolesville, NC)
- 1 day ago
- Franklinton, NC (13 miles from Rolesville, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 441720 Address: USA-NC-Franklinton-33801 Ushwy 1 At Janice Ave Store Code: Store 01421 Front End (7223590) Food Lion has been...
Animal Services Customer Experience Representative
- Raleigh, NC (14 miles from Rolesville, NC)
- 1 day ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 1 day ago
What You'll Be Doing Join Our Team as a temporary Animal Services Customer Experience Representative! Are you passionate about helping people and animals alike? As a Customer Experience...
Airport Customer Service Agent- RDU AirFrance
- Morrisville, NC (20 miles from Rolesville, NC)
- 2 days ago
- Morrisville, NC (20 miles from Rolesville, NC)
- 2 days ago
General information Job Title Airport Customer Service Agent- RDU AirFrance Date Thursday, July 3, 2025 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00...
Customer Service Representative
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be...
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
center experience required Reliable high-speed internet and a quiet, dedicated remote work setup Proficient in basic technology troubleshooting Strong written and verbal communication skills Excellent...
Registered Client Service Associate
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 2 days ago
POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the...
Project Management Specialist - Customer Service
- Cary, NC (21 miles from Rolesville, NC)
- 2 days ago
- Cary, NC (21 miles from Rolesville, NC)
- 2 days ago
The Customer Service Representative serves as our customers' primary point of contact within the company....
Customer Service Representative
- Cary, NC (21 miles from Rolesville, NC)
- 3 days ago
- Cary, NC (21 miles from Rolesville, NC)
- 3 days ago
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cary, NC!...
Rep 1, Customer Service Reliability
- Morrisville, NC (20 miles from Rolesville, NC)
- 3 days ago
- Morrisville, NC (20 miles from Rolesville, NC)
- 3 days ago
Center Experience; Cable operations and/or telecommunications experience SPECTRUM CONNECTS YOU TO MORE Competitive Pay: Generous $20 per hour starting pay Dynamic Growth: The growth of our industry...
Demographic Data for Rolesville, NC
Moving to Rolesville, NC? Find some basic demographic data about Rolesville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rolesville, NC
Highest Education Level
Customer Service Representatives in Rolesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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