Customer Service Representative Jobs in Rocky Point, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 5 hours ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 5 hours ago
Hourly, Non-Exempt 401K, Dental, Life, Medical, Vision Full-Time We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
Customer Service Representative
- Burgaw, NC (6 miles from Rocky Point, NC)
- 3 days ago
- Burgaw, NC (6 miles from Rocky Point, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Specialist
- Wilmington, NC (15 miles from Rocky Point, NC)
- 3 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 3 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Support Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 4 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 4 days ago
At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in...
- Wilmington, NC (15 miles from Rocky Point, NC)
- 4 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Rep(08989) Bell St & Carolina Beach Rd, Wilmington, NC
- Wilmington, NC (15 miles from Rocky Point, NC)
- 6 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Wilmington, NC (15 miles from Rocky Point, NC)
- 8 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Representative
- Leland, NC (19 miles from Rocky Point, NC)
- 8 days ago
- Leland, NC (19 miles from Rocky Point, NC)
- 8 days ago
, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products....
Customer Service Representatives
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816310 Location: Wilmington, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member - Surf City (NC0113)
- Hampstead, NC (12 miles from Rocky Point, NC)
- 10 days ago
- Hampstead, NC (12 miles from Rocky Point, NC)
- 10 days ago
Job Details Job Location : Hamstead, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Wilmington, NC (15 miles from Rocky Point, NC)
- 18 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 18 days ago
NC Member Service Representative Greater Wilmington, NC Area Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Wilmington, NC market. Corning Credit...
Customer Service Rep(08861) Village Rd, Leland, NC
- Leland, NC (19 miles from Rocky Point, NC)
- 19 days ago
- Leland, NC (19 miles from Rocky Point, NC)
- 19 days ago
You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....
Medical Screener - Reception Technician (Customer Service)
- Wilmington, NC (15 miles from Rocky Point, NC)
- 23 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 23 days ago
The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process....
Lead Customer Service Representative, Full or Part Time
- Holly Ridge, NC (19 miles from Rocky Point, NC)
- 23 days ago
- Holly Ridge, NC (19 miles from Rocky Point, NC)
- 23 days ago
Store 2704488: 100 US-17, Holly Ridge, North Carolina 28445 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rocky Point, NC
Moving to Rocky Point, NC? Find some basic demographic data about Rocky Point, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rocky Point, NC
Highest Education Level
Customer Service Representatives in Rocky Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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