Customer Service Representative Jobs in Rocky Mount, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Wilson, NC (19 miles from Rocky Mount, NC)
- 5 hours ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 5 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Food Lion
- Spring Hope, NC (21 miles from Rocky Mount, NC)
- 18 hours ago
- Spring Hope, NC (21 miles from Rocky Mount, NC)
- 18 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 505243 Address: USA-NC-Spring Hope-603 E Nash Street Store Code: Store 01461 Front End (7224342) Food Lion has been providing an...
In Person Part TimePatient Registration - Customer Service Representative
- R1 RCM
- Wilson, NC (19 miles from Rocky Mount, NC)
- 1 day ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 1 day ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonPart Time As Needed Patient Access Customer Service Representative
- R1 RCM
- Wilson, NC (19 miles from Rocky Mount, NC)
- 1 day ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 1 day ago
As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In Person Part TimeTeam Member (Cook/Customer Service)
- Pizza Hut
- Wilson, NC (19 miles from Rocky Mount, NC)
- 2 days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 2 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonLead Customer Service Representative
- Circle K
- Wilson, NC (19 miles from Rocky Mount, NC)
- 5 days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 5 days ago
Service Representative....
In PersonCustomer Service Rep(05531) - 1613 Raleigh Road Pkwy W
- Domino's Pizza
- Wilson, NC (19 miles from Rocky Mount, NC)
- 9 days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 9 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
In PersonStore 2723085: 240 S Wesleyan Blvd, Rocky Mount, North Carolina 27804 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative (Loan Consultant II)
- Lendmark
- Rocky Mount, NC
- 30+ days ago
- Rocky Mount, NC
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonParts Customer Service Specialist
- LS Tractor USA
- Rocky Mount, NC
- 30+ days ago
- Rocky Mount, NC
- 30+ days ago
Job Title: Parts Customer Service Specialist Department: Parts Warehouse Supervisor: Assistant Parts Manager Location: Rocky Mount Parts Warehouse Pay Type: Hourly Position Hiring Range: DOQ 8-...
In PersonCustomer Service Rep(05533) - 1272 Independence Dr.
- Domino's Pizza
- Rocky Mount, NC
- 30+ days ago
- Rocky Mount, NC
- 30+ days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
In PersonCustomer Service Rep(07484) - 802 E. Washington St.
- Domino's Pizza
- Nashville, NC (16 miles from Rocky Mount, NC)
- 30+ days ago
- Nashville, NC (16 miles from Rocky Mount, NC)
- 30+ days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, Inc.
- Rocky Mount, NC
- 30+ days ago
- Rocky Mount, NC
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonDemographic Data for Rocky Mount, NC
Moving to Rocky Mount, NC? Find some basic demographic data about Rocky Mount, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rocky Mount, NC
Highest Education Level
Customer Service Representatives in Rocky Mount, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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