Customer Service Representative Jobs in Rockwell, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lexington, NC (20 miles from Rockwell, NC)
- 20 hours ago
- Lexington, NC (20 miles from Rockwell, NC)
- 20 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Lexington, NC (20 miles from Rockwell, NC)
- 5 days ago
- Lexington, NC (20 miles from Rockwell, NC)
- 5 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Pharmacy Customer Service Associate
- Salisbury, NC (13 miles from Rockwell, NC)
- 4 hours ago
- Salisbury, NC (13 miles from Rockwell, NC)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Granite Quarry, NC (6 miles from Rockwell, NC)
- 11 hours ago
- Granite Quarry, NC (6 miles from Rockwell, NC)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Huntersville, NC (23 miles from Rockwell, NC)
- 16 hours ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 16 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Lexington, NC (20 miles from Rockwell, NC)
- 1 day ago
- Lexington, NC (20 miles from Rockwell, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Huntersville, NC (23 miles from Rockwell, NC)
- 1 day ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kannapolis, NC (12 miles from Rockwell, NC)
- 1 day ago
- Kannapolis, NC (12 miles from Rockwell, NC)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service/Lot Attendant
- Concord, NC (10 miles from Rockwell, NC)
- 2 days ago
- Concord, NC (10 miles from Rockwell, NC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Sales Associate / Customer Service
- Cornelius, NC (24 miles from Rockwell, NC)
- 2 days ago
- Cornelius, NC (24 miles from Rockwell, NC)
- 2 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (22 miles from Rockwell, NC)
- 2 days ago
- Mooresville, NC (22 miles from Rockwell, NC)
- 2 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service & E-Commerce Supervisor - Full Time
- Huntersville, NC (23 miles from Rockwell, NC)
- 3 days ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 3 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC (23 miles from Rockwell, NC)
- 5 days ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 5 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Commodity Management Professional Mobility Customer Service
- Lexington, NC (20 miles from Rockwell, NC)
- 5 days ago
- Lexington, NC (20 miles from Rockwell, NC)
- 5 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon)
- Cornelius, NC (24 miles from Rockwell, NC)
- 6 days ago
- Cornelius, NC (24 miles from Rockwell, NC)
- 6 days ago
Return to Job Search U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon) U-Haul is looking for friendly, energetic and motivated individuals who enjoy interacting with customers and take...
Demographic Data for Rockwell, NC
Moving to Rockwell, NC? Find some basic demographic data about Rockwell, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rockwell, NC
Highest Education Level
Customer Service Representatives in Rockwell, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »