Customer Service Representative Jobs in Roanoke Rapids, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Food Lion
- Emporia, VA (21 miles from Roanoke Rapids, NC)
- 12 days ago
- Emporia, VA (21 miles from Roanoke Rapids, NC)
- 12 days ago
Search for more jobs PT Customer Service Leader Posting Date: 05/04/2026 Emporia, VA APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 475268 Address: USA-VA-Emporia-216...
In Person Part Time- Pizza Hut
- Roanoke Rapids, NC
- 30+ days ago
- Roanoke Rapids, NC
- 30+ days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
In PersonCustomer Service Rep (Roanoke Rapids) - 200 E. 10th St.
- Domino's Pizza
- Roanoke Rapids, NC
- 30+ days ago
- Roanoke Rapids, NC
- 30+ days ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
In PersonCustomer Service Member - Roanoke Rapids (NC0103) (67837)
- ModWash
- Roanoke Rapids, NC
- 30+ days ago
- Roanoke Rapids, NC
- 30+ days ago
Job DetailsJob Location: Roanoke Rapids, NC 27870Position Type: Part TimeSalary Range: $12.00 - $12.00 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: SalesBe Bold. Be...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Roanoke Rapids, NC
- 90+ days ago
- Roanoke Rapids, NC
- 90+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Rep(06038) - 200 Market Dr.
- Domino's Pizza
- Emporia, VA (21 miles from Roanoke Rapids, NC)
- 90+ days ago
- Emporia, VA (21 miles from Roanoke Rapids, NC)
- 90+ days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
In PersonDemographic Data for Roanoke Rapids, NC
Moving to Roanoke Rapids, NC? Find some basic demographic data about Roanoke Rapids, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Roanoke Rapids, NC
Highest Education Level
Customer Service Representatives in Roanoke Rapids, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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