Customer Service Representative Jobs in Reidsville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Omnichannel - Customer Support Specialist (Benefits / Account Management)
- Greensboro, NC (19 miles from Reidsville, NC)
- 8 hours ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 8 hours ago
Role Details Type of Support: Phone, Email, Live Chats Contract Duration: Full-Time, Permanent Training Schedule: 9:00 AM - 6:00 PM EST | Monday to Friday | 90 Days Duration Work Schedule: To be...
Customer Service Representative
- Greensboro, NC (19 miles from Reidsville, NC)
- 1 day ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate Job
- Danville, VA (24 miles from Reidsville, NC)
- 2 days ago
- Danville, VA (24 miles from Reidsville, NC)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 550...
Insurance Client Service Specialist
- Greensboro, NC (19 miles from Reidsville, NC)
- 2 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 2 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Rep(08957) - 131 Commerce Dr Unit E
- Mayodan, NC (20 miles from Reidsville, NC)
- 3 days ago
- Mayodan, NC (20 miles from Reidsville, NC)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Greensboro, NC (19 miles from Reidsville, NC)
- 3 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 3 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Customer Account Representative
- Danville, VA (24 miles from Reidsville, NC)
- 3 days ago
- Danville, VA (24 miles from Reidsville, NC)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Greensboro, NC (19 miles from Reidsville, NC)
- 4 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (19 miles from Reidsville, NC)
- 5 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 5 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (19 miles from Reidsville, NC)
- 5 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (19 miles from Reidsville, NC)
- 6 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 6 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (19 miles from Reidsville, NC)
- 7 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 7 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (19 miles from Reidsville, NC)
- 7 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 7 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (19 miles from Reidsville, NC)
- 9 days ago
- Greensboro, NC (19 miles from Reidsville, NC)
- 9 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Reidsville, NC
Moving to Reidsville, NC? Find some basic demographic data about Reidsville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Reidsville, NC
Highest Education Level
Customer Service Representatives in Reidsville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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