Customer Service Representative Jobs in Randleman, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Greensboro, NC (16 miles from Randleman, NC)
- 30+ days ago
- Greensboro, NC (16 miles from Randleman, NC)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Lexington, NC (23 miles from Randleman, NC)
- 4 days ago
- Lexington, NC (23 miles from Randleman, NC)
- 4 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Lexington, NC (23 miles from Randleman, NC)
- 9 days ago
- Lexington, NC (23 miles from Randleman, NC)
- 9 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Greensboro, NC (16 miles from Randleman, NC)
- 5 hours ago
- Greensboro, NC (16 miles from Randleman, NC)
- 5 hours ago
Job Details: Customer Care Representative Full details of the job. Vacancy NameCustomer Care Representative Vacancy NoVN329 DepartmentCustomer Service LocationGreensboro Employment TypeFull-Time...
Omnichannel - Customer Support Specialist (Benefits / Account Management)
- Greensboro, NC (16 miles from Randleman, NC)
- 1 day ago
- Greensboro, NC (16 miles from Randleman, NC)
- 1 day ago
Role Details Type of Support: Phone, Email, Live Chats Contract Duration: Full-Time, Permanent Training Schedule: 9:00 AM - 6:00 PM EST | Monday to Friday | 90 Days Duration Work Schedule: To be...
Customer Service Representative
- Greensboro, NC (16 miles from Randleman, NC)
- 2 days ago
- Greensboro, NC (16 miles from Randleman, NC)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Siler City, NC (21 miles from Randleman, NC)
- 3 days ago
- Siler City, NC (21 miles from Randleman, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Client Service Specialist
- Greensboro, NC (16 miles from Randleman, NC)
- 3 days ago
- Greensboro, NC (16 miles from Randleman, NC)
- 3 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440960 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Customer Service Representative
- Greensboro, NC (16 miles from Randleman, NC)
- 4 days ago
- Greensboro, NC (16 miles from Randleman, NC)
- 4 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
- High Point, NC (13 miles from Randleman, NC)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Pharmacy Customer Service Associate
- Lexington, NC (23 miles from Randleman, NC)
- 4 days ago
- Lexington, NC (23 miles from Randleman, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Equipment Customer Service Representative
- High Point, NC (13 miles from Randleman, NC)
- 6 days ago
- High Point, NC (13 miles from Randleman, NC)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (16 miles from Randleman, NC)
- 6 days ago
- Greensboro, NC (16 miles from Randleman, NC)
- 6 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Demographic Data for Randleman, NC
Moving to Randleman, NC? Find some basic demographic data about Randleman, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Randleman, NC
Highest Education Level
Customer Service Representatives in Randleman, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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