Customer Service Representative Jobs in Ramseur, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 33 Jobs

Customer Service Associate

  • Siler City, NC (10 miles from Ramseur, NC)
  • 2 days ago
  • Siler City, NC (10 miles from Ramseur, NC)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Asheboro, NC (9 miles from Ramseur, NC)
  • 3 days ago
  • Asheboro, NC (9 miles from Ramseur, NC)
  • 3 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 441011 Address: USA-NC-Asheboro-1327 E Dixie Drive Store Code: Store 00047 FRONT END (7205528) Food Lion has been providing an easy,...

Customer Service Team Member - Sanford, NC (NC0107)

  • Sanford, NC (23 miles from Ramseur, NC)
  • 9 days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 9 days ago

Job Details Job Location : Sanford, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Crew Member: Customer Service / Cashier

  • Graham, NC (24 miles from Ramseur, NC)
  • 15 days ago
  • Graham, NC (24 miles from Ramseur, NC)
  • 15 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Service

  • Whitsett, NC (24 miles from Ramseur, NC)
  • 15 days ago
  • Whitsett, NC (24 miles from Ramseur, NC)
  • 15 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Care Advocate Cary 9 2 25

  • Siler City, NC (10 miles from Ramseur, NC)
  • 21 days ago
  • Siler City, NC (10 miles from Ramseur, NC)
  • 21 days ago

Prior Call Center experience is highly preferred....

Spanish Bilingual Customer Service Representative

  • Sanford, NC (23 miles from Ramseur, NC)
  • 28 days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 28 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service Associate

  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago

Customer Service Associate Sanford, North Carolina Professional Day Shift Casual Part-Time: under 20 hrs/wk 14 FITNESS - SANFORD - 40-7241 17013 Job Description Overview Join our team as a...

Customer Service Representative

  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Account Representative

  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Client Service Specialist (Teller)

  • Asheboro, NC (9 miles from Ramseur, NC)
  • 30+ days ago
  • Asheboro, NC (9 miles from Ramseur, NC)
  • 30+ days ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Rep(05588) - 2258 Jefferson Davis Way

  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago
  • Sanford, NC (23 miles from Ramseur, NC)
  • 30+ days ago

Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...

Customer Service Representative - medi USA

  • Whitsett, NC (24 miles from Ramseur, NC)
  • 30+ days ago
  • Whitsett, NC (24 miles from Ramseur, NC)
  • 30+ days ago

Customer Service Representative - medi USA!!!...

Customer Service Representative

  • Archdale, NC (24 miles from Ramseur, NC)
  • 45+ days ago
  • Archdale, NC (24 miles from Ramseur, NC)
  • 45+ days ago

Store 2723154: 11315 N Main St, Archdale, North Carolina 27263 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(08914) - 921 south main st

  • Graham, NC (24 miles from Ramseur, NC)
  • 45+ days ago
  • Graham, NC (24 miles from Ramseur, NC)
  • 45+ days ago

Company Description Job Description CSR you will learn to greet customers and answer phones learn to take orders on our POS system and also fold boxes and some light cleaning. Qualifications...

Demographic Data for Ramseur, NC

Moving to Ramseur, NC? Find some basic demographic data about Ramseur, NC below.


Local
National
6,664
122
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ramseur, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ramseur, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ramseur, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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