Customer Service Representative Jobs in Raeford, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Representative

  • Laurel Hill, NC (19 miles from Raeford, NC)
  • 11 hours ago
  • Laurel Hill, NC (19 miles from Raeford, NC)
  • 11 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(05517) - 2922 Bragg Blvd.

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 12 hours ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 12 hours ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...

Foreclosure - Status - Client Service Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 2 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 2 days ago

As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to...

Customer Service Rep(08811) - 7082 Fayetteville Rd

  • Raeford, NC
  • 2 days ago
  • Raeford, NC
  • 2 days ago

These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....

Pharmacy Customer Service Associate

  • Aberdeen, NC (15 miles from Raeford, NC)
  • 3 days ago
  • Aberdeen, NC (15 miles from Raeford, NC)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Clerk

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....

Bilingual Member Service Representative II (Fayetteville)

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago

Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...

Client Services Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 5 days ago

Job Description Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have...

Customer Service Representative II (PPPO)

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 6 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 6 days ago

Customer Service Representative II will listen to, receives, and resolve complaints....

Customer Service Representatives

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 7 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 7 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816306 Location: Fayetteville, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...

Remote Work

Overnight Customer Service Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 8 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 8 days ago

Store 2723016: 5642 Bragg Blvd, Fayetteville, North Carolina 28303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Client Services Representative

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 8 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 8 days ago

Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have great...

Customer Care Rep

  • Fayetteville, NC (21 miles from Raeford, NC)
  • 9 days ago
  • Fayetteville, NC (21 miles from Raeford, NC)
  • 9 days ago

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...

Customer Service Rep(05563) - 145 West Plaza Dr unit F

  • Seven Lakes, NC (24 miles from Raeford, NC)
  • 11 days ago
  • Seven Lakes, NC (24 miles from Raeford, NC)
  • 11 days ago

Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...

Customer Service Specialist

  • Aberdeen, NC (15 miles from Raeford, NC)
  • 13 days ago
  • Aberdeen, NC (15 miles from Raeford, NC)
  • 13 days ago

Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...

Demographic Data for Raeford, NC

Moving to Raeford, NC? Find some basic demographic data about Raeford, NC below.


Local
National
43,160
444
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Raeford, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Raeford, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Raeford, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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