Customer Service Representative Jobs in Powellsville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Edenton, NC (23 miles from Powellsville, NC)
- 22 hours ago
- Edenton, NC (23 miles from Powellsville, NC)
- 22 hours ago
Client Service Representative Department: Receptionists Employment Type: Full Time Location: Edenton, North Carolina Description Are you a people person who loves animals? Do you enjoy helping...
- Ahoskie, NC (5 miles from Powellsville, NC)
- 9 days ago
- Ahoskie, NC (5 miles from Powellsville, NC)
- 9 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- Ahoskie, NC (5 miles from Powellsville, NC)
- 12 days ago
- Ahoskie, NC (5 miles from Powellsville, NC)
- 12 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Customer Service Rep(01706) - 132 East Main St.
- Ahoskie, NC (5 miles from Powellsville, NC)
- 15 days ago
- Ahoskie, NC (5 miles from Powellsville, NC)
- 15 days ago
The following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Associate- Overnight Shift
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
- Windsor, NC (15 miles from Powellsville, NC)
- 19 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative
- Edenton, NC (23 miles from Powellsville, NC)
- 19 days ago
- Edenton, NC (23 miles from Powellsville, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Atlantic Tire Distributors
- Edenton, NC (23 miles from Powellsville, NC)
- 30+ days ago
- Edenton, NC (23 miles from Powellsville, NC)
- 30+ days ago
Atlantic Tire Distributors located in Edenton North Carolina is currently seeking a full time Customer Service Representative Full benefit package offered including Medical Dental Vision 401k Profit...
- Edenton, NC (23 miles from Powellsville, NC)
- 60+ days ago
- Edenton, NC (23 miles from Powellsville, NC)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Powellsville, NC
Moving to Powellsville, NC? Find some basic demographic data about Powellsville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Powellsville, NC
Highest Education Level
Customer Service Representatives in Powellsville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »