Customer Service Representative Jobs in Poplar Branch, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (20 miles from Poplar Branch, NC)
- 11 hours ago
- Moyock, NC (20 miles from Poplar Branch, NC)
- 11 hours ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08813) - 558 Caratoke Hwy.', 'Easy Apply', 'Moyock, NC', '', '$47K - $88K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08813) - 558 Caratoke Hwy.
- Moyock, NC (20 miles from Poplar Branch, NC)
- 15 hours ago
- Moyock, NC (20 miles from Poplar Branch, NC)
- 15 hours ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Zone Bilingual Customer Service Specialist (Spanish)
- Southern Shores, NC (12 miles from Poplar Branch, NC)
- 2 days ago
- Southern Shores, NC (12 miles from Poplar Branch, NC)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Zone Bilingual Customer Service Specialist (Spanish)
- Southern Shores, NC (12 miles from Poplar Branch, NC)
- 3 days ago
- Southern Shores, NC (12 miles from Poplar Branch, NC)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 5 days ago
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440054 Address: USA-NC-Elizabeth City-683 S Hughes Blvd Store Code: Store 02238 Front End (7231851) Food Lion has been providing an...
Full Time Assistant Customer Service Manager DLT
- Kitty Hawk, NC (12 miles from Poplar Branch, NC)
- 12 days ago
- Kitty Hawk, NC (12 miles from Poplar Branch, NC)
- 12 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Account Representative
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 16 days ago
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 16 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative, Full or Part Time
- Kill Devil Hills, NC (18 miles from Poplar Branch, NC)
- 17 days ago
- Kill Devil Hills, NC (18 miles from Poplar Branch, NC)
- 17 days ago
Store 2723853: 1800 N Croatan Hwy, Kill Devil Hills, North Carolina 27948 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Kill Devil Hills, NC (18 miles from Poplar Branch, NC)
- 18 days ago
- Kill Devil Hills, NC (18 miles from Poplar Branch, NC)
- 18 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Customer Service Associate- Overnight Shift
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 19 days ago
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 19 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
- Grandy, NC (1 mile from Poplar Branch, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 25 days ago
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 25 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 30+ days ago
- Elizabeth City, NC (18 miles from Poplar Branch, NC)
- 30+ days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Demographic Data for Poplar Branch, NC
Moving to Poplar Branch, NC? Find some basic demographic data about Poplar Branch, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Poplar Branch, NC
Highest Education Level
Customer Service Representatives in Poplar Branch, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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