Customer Service Representative Jobs in Pollocksville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- New Bern, NC (15 miles from Pollocksville, NC)
- 1 day ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Cape Carteret, NC (20 miles from Pollocksville, NC)
- 2 days ago
- Cape Carteret, NC (20 miles from Pollocksville, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (5525) - 321 W Main St
- Havelock, NC (22 miles from Pollocksville, NC)
- 2 days ago
- Havelock, NC (22 miles from Pollocksville, NC)
- 2 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
- Havelock, NC (22 miles from Pollocksville, NC)
- 2 days ago
- Havelock, NC (22 miles from Pollocksville, NC)
- 2 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- New Bern, NC (15 miles from Pollocksville, NC)
- 10 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439224 Address: USA-NC-New Bern-3301 M L King Jr Blvd Store Code: Store 01368 Front End (7222472) Food Lion has been providing an...
Production OEM Customer Service 2
- Kinston, NC (22 miles from Pollocksville, NC)
- 13 days ago
- Kinston, NC (22 miles from Pollocksville, NC)
- 13 days ago
Overview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and...
Customer Service Rep (8959) - 8106 Richlands Hwy
- Richlands, NC (22 miles from Pollocksville, NC)
- 16 days ago
- Richlands, NC (22 miles from Pollocksville, NC)
- 16 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Lead Customer Service Representative, Full or Part Time
- Havelock, NC (22 miles from Pollocksville, NC)
- 19 days ago
- Havelock, NC (22 miles from Pollocksville, NC)
- 19 days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- New Bern, NC (15 miles from Pollocksville, NC)
- 19 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 19 days ago
Store 2720934: 1211 Simmons St, New Bern, North Carolina 28560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate- Overnight Shift
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Kinston, NC (22 miles from Pollocksville, NC)
- 20 days ago
- Kinston, NC (22 miles from Pollocksville, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
U-Box Customer Care Representative (CDL)
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 20 days ago
Location: 4112 Dr Martiun Luther King Jr Blvd, New Bern, North Carolina 28562 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...
Customer Service Representative
- Midway Park, NC (20 miles from Pollocksville, NC)
- 20 days ago
- Midway Park, NC (20 miles from Pollocksville, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- New Bern, NC (15 miles from Pollocksville, NC)
- 26 days ago
- New Bern, NC (15 miles from Pollocksville, NC)
- 26 days ago
We are looking to add a Customer Service Representative to our team at Jill's Pet Resort!...
Demographic Data for Pollocksville, NC
Moving to Pollocksville, NC? Find some basic demographic data about Pollocksville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pollocksville, NC
Highest Education Level
Customer Service Representatives in Pollocksville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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