Customer Service Representative Jobs in Plymouth, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Category/Area of Expertise: Retail Operations Job Requisition: 440836 Address: USA-NC-Plymouth-824 Us Hwy 64 E Store Code: Store 00541 Front End (7212000) Food Lion has been providing an easy,...
- Edenton, NC (23 miles from Plymouth, NC)
- 2 days ago
- Edenton, NC (23 miles from Plymouth, NC)
- 2 days ago
Client Service Representative Department: Receptionists Employment Type: Full Time Location: Edenton, North Carolina Description Are you a people person who loves animals? Do you enjoy helping...
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
- Windsor, NC (16 miles from Plymouth, NC)
- 20 days ago
- Windsor, NC (16 miles from Plymouth, NC)
- 20 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Customer Service Associate- Overnight Shift
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
- Washington, NC (20 miles from Plymouth, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Edenton, NC (23 miles from Plymouth, NC)
- 20 days ago
- Edenton, NC (23 miles from Plymouth, NC)
- 20 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Williamston, NC (17 miles from Plymouth, NC)
- 25 days ago
- Williamston, NC (17 miles from Plymouth, NC)
- 25 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representative - Atlantic Tire Distributors
- Edenton, NC (23 miles from Plymouth, NC)
- 30+ days ago
- Edenton, NC (23 miles from Plymouth, NC)
- 30+ days ago
Atlantic Tire Distributors located in Edenton North Carolina is currently seeking a full time Customer Service Representative Full benefit package offered including Medical Dental Vision 401k Profit...
- Edenton, NC (23 miles from Plymouth, NC)
- 60+ days ago
- Edenton, NC (23 miles from Plymouth, NC)
- 60+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Rep(08826) - 139 W. Main Street
- Williamston, NC (17 miles from Plymouth, NC)
- 90+ days ago
- Williamston, NC (17 miles from Plymouth, NC)
- 90+ days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Customer Service Rep(05578) - 1304 John Small Avenue
- Washington, NC (20 miles from Plymouth, NC)
- 90+ days ago
- Washington, NC (20 miles from Plymouth, NC)
- 90+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Demographic Data for Plymouth, NC
Moving to Plymouth, NC? Find some basic demographic data about Plymouth, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Plymouth, NC
Highest Education Level
Customer Service Representatives in Plymouth, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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