Customer Service Representative Jobs in Pink Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Representative
- Kinston, NC (21 miles from Pink Hill, NC)
- 1 day ago
- Kinston, NC (21 miles from Pink Hill, NC)
- 1 day ago
team as a Customer Service Representative....
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 2 days ago
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08973) - 1124 N. Breazeale Avenue
- Mount Olive, NC (22 miles from Pink Hill, NC)
- 11 days ago
- Mount Olive, NC (22 miles from Pink Hill, NC)
- 11 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 14 days ago
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439144 Address: USA-NC-Jacksonville-175 Freedom Way Store Code: Store 00349 Front End (7208974) Food Lion has been providing an easy,...
Production OEM Customer Service 2
- Kinston, NC (21 miles from Pink Hill, NC)
- 16 days ago
- Kinston, NC (21 miles from Pink Hill, NC)
- 16 days ago
Overview Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and...
Customer Service Rep (8929) - 3311 Richlands Hwy
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 18 days ago
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 18 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Rep (8959) - 8106 Richlands Hwy
- Richlands, NC (15 miles from Pink Hill, NC)
- 20 days ago
- Richlands, NC (15 miles from Pink Hill, NC)
- 20 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
- Wallace, NC (21 miles from Pink Hill, NC)
- 23 days ago
- Wallace, NC (21 miles from Pink Hill, NC)
- 23 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Associate- Overnight Shift
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...
Customer Service Representative
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 24 days ago
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Albertson, NC (6 miles from Pink Hill, NC)
- 24 days ago
- Albertson, NC (6 miles from Pink Hill, NC)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
- Kinston, NC (21 miles from Pink Hill, NC)
- 24 days ago
The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...
Team Member (Cook/Customer Service)
- Mount Olive, NC (22 miles from Pink Hill, NC)
- 26 days ago
- Mount Olive, NC (22 miles from Pink Hill, NC)
- 26 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 27 days ago
- Jacksonville, NC (24 miles from Pink Hill, NC)
- 27 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Demographic Data for Pink Hill, NC
Moving to Pink Hill, NC? Find some basic demographic data about Pink Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pink Hill, NC
Highest Education Level
Customer Service Representatives in Pink Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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